Temporary NorthPointe Night Auditor

The beautiful NorthPointe Hotel & Conference Center located in Lewis Center has an immediate opening for a weekend Night Auditor. This position requires a highly dependable professional with exceptional guest service skills, exceptional math & accounting skills, and the ability to work overnight shifts on the weekend from 11 p.m. - 7 a.m..

PRIMARY RESPONSIBILITIES:

• Efficient and timely execution of required reporting for the department to include: revenue reports, customer tracking reports, market reports, F&B revenue reports, and other auditing reports as assigned.
• Accurately balance all hotel income and expenses for 24-hour operating period.
• Serves as a primary point of contact for guests to provide services such as check in, check out, assistance making reservations, room issues or requests, or any other task requested by the guest.
• Follows proper billing and cash handling procedures.
• Displays high level competency in the property management systems and MS Office programs.
• Interacts with guests in a manner that is professional, ethical, and customer service driven. 
• Follows the proper work environment procedures.
• Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.
• Provides excellent concierge services to guests by having a high level of knowledge of dining and recreational opportunities in the surrounding areas.
• Answer all phones in a professional and courteous manner.
• Position requires standing the entire shift.
• Other duties as assigned. 
• Must be available for the weekend shift.

Our attractive compensation package includes an $10.25 per hour wage, dining and travel discounts, special offers from our business partners, and discount programs for selected cell phone providers.

NorthPointe is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. 

• Math and accounting.
• Excellent guest service.
• Professional written and oral communication.
• Interpersonal skills.
• Computer skills.
• Ability to tell guests about area attractions and provide clear directions.

• Previous hotel experience is preferred.
• Previous Night Auditor experience is a plus.
• Customer service experience is required.