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Collections Assistant - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Honolulu, HI Honolulu, Hawaii |
About this job
This position is responsible for handling the administrative functions in the Collateral Recovery Department as well as some of the operational functions including handling all redemptions, remove and inventory personal property, and taking pictures.
Compensation: $10.00-$12.00 depending on experience
Job Responsibilities:
· Multitask required
· Skip Tracing/Collection skills preferred
· Handles clients concerns/issues and respond professionally
· Input new repo assignments into RDN System
· Coordinate and distribute assignments from lending institutions to Field Agents
· Communicate daily with Field Agents to asses and receive updates on assignments
· Daily review and distribute Field Agent’s Update Progress Reports to Clients
· Transfer updates from other systems into RDN system daily
· Verify and post invoices/charges for Collateral Recovery Department
· Process Collateral Recovery redemptions
· Inventory and secure personal property as per guidelines
· Assist with taking and uploading pictures of vehicles as needed
· Field visits/door knocks on cases needing an update – out of and away from Manheim Office
· May be required to work overtime (more than 40 hours per week) as business needs dictate.
· Other duties as assigned
· Qualifications:
·
Education:
High School Diploma or equivalent required.
Experience:
1+ years experience in an office environment required, skip tracing and collections experience preferred.
Competencies/Skills:
Effective communication and organizational skills required. Must have the ability to “problem solve” as unusual circumstances occur. Must be able to use general office equipment (phone, copier, fax machine, computer software, etc.). Must be able to multi task at a high level. Must possess a valid driver’s license and able to drive a company vehicle.
Accomplishments
(Degrees, Certifications, Languages):
Physical Demands:
Ability to sit for prolonged periods of time. Ability to perform repetitive tasks, manual dexterity. Vision abilities required include close, distance and depth perception. Ability to carry 40 pounds. Ability to stand, squat, walk for extended periods of time. Ability to drive a company vehicle. Must be able to physically be present at the auction to perform job duties.
Work Environment:
Office environment, moderate noise, occasional exposure to outdoor weather.
Benefits:
Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.
About Manheim:
Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.
A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.
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