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Hours Full-time, Part-time
Location Troy, NY
Troy, New York

About this job

Impact

As an Order Entry Representative, you will work with the team to process Pitney Bowes Software Orders. This helps our customers successfully procure their purchased software products. Your career with Pitney Bowes will help you not only understand the process where customer orders are procured through the Order Management Process, but it will also help you understand the back office operations for software purchases. This position is located in Troy, NY.

The Job

Complete Customer orders via PB Order Management System

Use Pitney Bowes Back office systems to complete Order Management

Applies best practices, polices & procedures that contribute to positive team metrics.

Answers, consults with more senior-level Order Entry representatives, contributes and co-ordinates with Sales Admin, Invoicing and & Product distribution when necessary about sales orders to help resolve customer order issues.

May be responsible for documenting and following to resolution new OP processes

Additional duties as required
Qualification


High school diploma or general education degree (GED); or

One year related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully, an individual must be computer literate, should have knowledge of Internet software; some familiarity with using Order processing systems; sreadsheet software and Word Processing software; and must have the ability to learn job-related software applications

Responsible for delivering Order Entry support activities and has the autonomy to engage the Sales, Sales Admin, and Product Distribtuion Teams with regards to license keys and Sales Orders. Defers to Up Level for other handoffs

The Team

Our Digital Commerce team powers global commerce, processing billions of transactions every year. We help small businesses operate faster and more efficiently, while enabling seamless cross border ecommerce. Our clients depend on us to know where their customers and users are, and where they are likely to go. We locate and track their physical assets with total precision, and send physical and digital communications faster and more cost effectively than ever before.

Pitney Bowes, a global technology company, provides shipping & mailing solutions, data management software, and location intelligence offerings, powering billions of physical and digital transactions in the connected and borderless world of commerce.Helping clients achieve their greatest commerce potential are Pitney Bowes' 16,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500.

All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply.