STAND MANAGER - Part-time

JOB TITLE: STAND LEADER/MANAGER
JOB CODE(S): 3343
JOB FAMILY: FOOD & BEVERAGE
FLSA STATUS: NON-EXEMPT

UNIT SPECIFIC
UNIT NAME: BRIDGESTONE ARENA
REPORTS TO: OPERATIONS MANAGER
NON-UNION
PAY RANGE: $8.25
SHIFT/HOURS REQUIRED: VARIES
AGE REQUIREMENT: 18 & UP

POSITION SUMMARY
Under the direction of the Concessions Manager and Level Supervisors, oversees operation of assigned concessions stand(s) and supervises stand personnel, in accordance with the Company's GuestPath Universal Service Standards and applicable Operational Standards.

ESSENTIAL FUNCTIONS:
* Supervises and coordinates activities of stand attendants; trains stand attendants and assigns duties within the stand; enforces company policies and procedures
* Observes, evaluates and documents job performances of cashiers and stand attendants.
* Ensures quality of products and accurate preparation of all food and beverage items as listed on stand sheet.
* Ensures a quality appearance of the concession stand at all times; ensures that all work stations and the back of stands and storerooms remain clean.
* Maintains level of inventory for stand throughout shift; orders replacement stock as necessary.
* Oversees and participates in stand set-up and closing procedures; prepares stand sheets, balances inventory to cash, and closes out point-of-sale system with appropriate reports.
* Picks up operating bank and enforces company cash handling procedures
* Investigates discrepancies in monies and inventories with supervisors.
* Analyzes and resolves all guest and associate problems with the assistance of Level Supervisors
* Reports all needed stand repairs to the Level Supervisor.
* Performs other duties as assigned


NON-ESSENTIAL FUNCTIONS:
* Performs duties of Stand Attendant as needed

EDUCATION & EXPERIENCE:
* Previous cash handling/cashier experience required.
* Previous experience as a stand attendant or other food service worker preferred.
* Previous supervisory experience preferred.

KNOWLEDGE, SKILLS & ABILITIES:
* Excellent guest service skills; ability to adhere to Company's GuestPath Universal Service Standards
* Ability to complete sanitation and alcohol service training
* Basic math skills; ability to accurately account for cash and inventory.
* Strong verbal and written communication skills - ability to communicate with staff and to prepare written stand reports after each event.
* Strong time management and organizational skills; able to direct the work activities of several associates simultaneously and plan ahead.
* Ability to work effectively with others
* Ability to work in fast-paced environment

PHYSICAL REQUIREMENTS:
* Constant standing, walking, bending, reaching and repetitive motions.
* Ability to remain stationary for entire length of shift
* Ability to perform normal lifting of stock up to 50 pounds.

ENVIRONMENTAL WORKING CONDITIONS:
* May be exposed to variable temperatures, including extreme hot and cold, depending on season
* May be required to work in confined and/or narrow spaces












*Nothing in this job description restricts the management's right to assign or reassign duties and responsibilities on this job at any time.


Delaware North Companies, Inc. is an Equal Opportunity Employer