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in Las Vegas, NV
Associate Patient Care Coordinator SMA Summerlin Las Vegas NV - Full-time / Part-time
Hours | Full-time, Part-time |
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Location | Las Vegas, NV Las Vegas, Nevada |
About this job
Primary Responsibilities:
- Responsible to greet patient and check patient in and out. Ensure demographics, including insurance information, is correct in IDX and update as necessary
- Manage the patient's expectations about the visit and ensures that the visit and referral process are understood
- Schedule appointments as necessary. Works with back office to get patients seen who walk in or call for appointment
- Enter charges correctly and collects appropriate payments
- Answer telephones and take messages or route incoming calls as per SMA policy. Document all calls and messages appropriately according to SMA policy
Ensure that issues such as refills and provide request are taken care of - Responsible for waiting room management and implementation of efficient customer friendly processes
- Work with back office staff to ensure smooth patient flow
- Communicate with clinical personnel about service issues and complaints
- Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas
- Other duties as assigned
Requirements
- High School Diploma/GED
- 1+ year of experience in a Healthcare and/or Clinical setting
- CPR Certified, or able to attain certification within 30 days of employment
- Must possess independent means of transportation available during work hours for job related tasks such as, but not limited to floating
- 1+ year of experience and/or training as a Medical Assistant
- 1+ year of experience working with Electronic Medical Records (EMR) and/or Practice Management Software systems
- Experience with NextGen EMR systems
- Prefer bilingual in Spanish
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.