Concierge Evenings Ft

Portland Marriott City Center

Concierge is responsible for providing information to guests about hotel services, features and room amenities. A strong knowledge of the local area to assist guests with their inquiries is an essential requirement of this position; previous experience in similar position is preferred. The Concierge is responsible for: following up on inquiries; coordinating requests for special arrangements; escorting VIP's to their assigned guest rooms; and interacting with all guests in a courteous and efficient manner.

This position requires a Pre-Hire Assessment as part of the application process. For best results we recommend you complete the assessment in one seating without any interruptions or distractions and therefore advise that you begin the application process when you can dedicate 20-30 minutes of uninterrupted time to apply for this opening.

Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile, rental, transportation directions, office services, beauty/barber establishments, any other appropriate services and render the services of reservations for such.

Assist in the cleanliness of the concierge lobby area and pantry to ensure that high standards are always kept.

Familiarize oneself with the area i.e. social, cultural, historical and physical attractions.

At the City Center Marriott Hotel on Broadway our employees enjoy working in a fun environment, where they're treated with respect. Taking superior care of our guests just comes naturally. Our staff's main responsibility is creating memorable experiences and going beyond our guests' expectations. What you get are great benefits, pride in working for one of the most internationally recognized brands, and a friendly work atmosphere (we have to hire friendly people, right?). This beautiful, newly renovated, boutique-style 249-room hotel is in Portland's 'living room', located near Pioneer Square convenient to MAX and TriMet. We are Green Seal Silver Certified. Our customers delight in Marriott quality and service and our staff enjoys Marriott discounts along with the benefits of our management company, Interstate Hotels and Resorts. Additionally our hotel surpasses many others in the perks department including a free employee meal, and TriMet discounts.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer