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Customer Service Representative - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | La Crosse, Wisconsin, United States, 54601 La Crosse, Wisconsin |
About this job
Be Part of the New APAC!
APAC Customer Services, Inc., an EGS Company, is all NEW- New Attitude, New Outlook, and New Opportunities! We want you to meet the new APAC. Our core values of excellence, teamwork, trust, respect and integrity are paramount to helping us fulfill our mission of creating "the best place to work in the community in which we do business."
APAC, ranked one of the largest employers in the La Crosse area, is looking for individuals with the desire to provide excellent customer support to our Fortune 500 client! Customer Service Representatives handle inbound calls to help resolve customer questions, complaints, and requests.
What's New?
New Ownership, New Management, New Focus and More...
* Our Employee Focus!
o Game room, cafeteria, internet cafe, massage program, referral programs, performance and attendance bonuses.
* Our Community Focus!
o United Way "Live United" aware recipient, Disabled American Veterans (DAV), and "Large Employer of the Year".
* Our Customer Focus!
o We provide exceptional customer care services for one of the best know communications and technology companies in the world.
We Offer:
* $500 Hiring Bonus!
* Hourly base pay plus bonus opportunity!
* We are dedicated to the training and development of our team members. We offer promotional opportunities for those who want to advance within the company. In fact, a vast majority of our leadership team started out as Customer Service Representative.
* We offer full or part-time.
* Paid vacation & holidays.
* Full benefits package for full-time.
Customer Service Representative (CSR) Position Summary:
* CSR's provide a variety of customer services through inbound calls. This position serves a very important role as the liaison between the customer and our client. No outbound calls or sales!
* Resolves customer questions, complaints, and requests.
* Provides pricing and delivery information, and processes orders.
* Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
* Enter all data into the computer.
* May have the opportunity to work overtime to support the needs of the business.
Requirements:
* Prior customer service, retail, or food service experience is desired.
* Strong communication & problem solving skills are necessary to be successful in this position.
* Working PC knowledge & the ability to navigate the internet.
* Ability to multitask in a fast paced environment.
* High School Diploma or equivalent.
* Criminal background & drug screening is required.
Apply today! APACLacrosse.com
Or apply in person at:
3201 State Road 16, La Crosse, WI 54601
608-779-8500
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI83601666
APAC Customer Services, Inc., an EGS Company, is all NEW- New Attitude, New Outlook, and New Opportunities! We want you to meet the new APAC. Our core values of excellence, teamwork, trust, respect and integrity are paramount to helping us fulfill our mission of creating "the best place to work in the community in which we do business."
APAC, ranked one of the largest employers in the La Crosse area, is looking for individuals with the desire to provide excellent customer support to our Fortune 500 client! Customer Service Representatives handle inbound calls to help resolve customer questions, complaints, and requests.
What's New?
New Ownership, New Management, New Focus and More...
* Our Employee Focus!
o Game room, cafeteria, internet cafe, massage program, referral programs, performance and attendance bonuses.
* Our Community Focus!
o United Way "Live United" aware recipient, Disabled American Veterans (DAV), and "Large Employer of the Year".
* Our Customer Focus!
o We provide exceptional customer care services for one of the best know communications and technology companies in the world.
We Offer:
* $500 Hiring Bonus!
* Hourly base pay plus bonus opportunity!
* We are dedicated to the training and development of our team members. We offer promotional opportunities for those who want to advance within the company. In fact, a vast majority of our leadership team started out as Customer Service Representative.
* We offer full or part-time.
* Paid vacation & holidays.
* Full benefits package for full-time.
Customer Service Representative (CSR) Position Summary:
* CSR's provide a variety of customer services through inbound calls. This position serves a very important role as the liaison between the customer and our client. No outbound calls or sales!
* Resolves customer questions, complaints, and requests.
* Provides pricing and delivery information, and processes orders.
* Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list.
* Enter all data into the computer.
* May have the opportunity to work overtime to support the needs of the business.
Requirements:
* Prior customer service, retail, or food service experience is desired.
* Strong communication & problem solving skills are necessary to be successful in this position.
* Working PC knowledge & the ability to navigate the internet.
* Ability to multitask in a fast paced environment.
* High School Diploma or equivalent.
* Criminal background & drug screening is required.
Apply today! APACLacrosse.com
Or apply in person at:
3201 State Road 16, La Crosse, WI 54601
608-779-8500
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
PI83601666