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in Charlotte, NC

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Hours Full-time, Part-time
Location Charlotte, NC
Charlotte, North Carolina

About this job

With over 25 years of experience, Universal Protection Security Systems is one of the fastest growing security integrators in the country. We provide commercial high-rise office environments with the highest quality of systems design and installation, coupled with 24/hour monitoring, database management and unmatched customer service.

We are seeking a Technical Service Representative for our thriving branch. The Technical Service Representative will work closely with the Customer Service Manager, Account Managers, Service Coordinators, and Operations Coordinators in making decision about UPS Security Systems' field operations and installation of new systems. Additional responsibilities of the Technical Service Representative include, but are not limited to:
  • Installation of Access Control, CCTV, Alarm, Fire, and Parking systems
  • Communication with customer during the installation process and status of the job, schedule changes, delays, RFI's, systems testing
  • Attends construction meetings
  • Ensures assigned installations are completed on-time and within budget
  • Maintains and submits accurate paperwork and documentation
  • Installing conduit, coring, or trenching
  • Installing/pulling cable and wire
  • Mounting panels, field devices, computers, power supplies
  • Programming, set-up, testing systems
  • Testing and inspections
Position Requirements

Applicants for the Technical Service Represenative position will meet the following requirements:
  • 3-5 years of CCTV, Alarm, Fire and Access Control installation experience
  • Understand relay logic and basic AC/DC principals
  • Comfortable using hand and power tools, including a multi-meter.
  • Possess the skillsets to perform PC software installation and troubleshooting.
  • Possess the skillsets to perform basic troubleshooting on computer network equipment
  • Excellent written and verbal communication skills
  • Deadline driven
  • Detail oriented
  • Clean driving record


EOE/M/F/D/V

Universal Protection Security Systems is an Equal Opportunity Employer committed to hiring a diverse workforce. Division Universal Protection Security Systems