Customer Care Representative (Seasonal) - Full-time / Part-time

Job Summary Seasonal Customer Care Representative will be handling inbound and outbound calls, back office research and escalated customer issues. Responsibilities Practice and present suggestive selling to customers on every eligible call to promote sales and services Maintain a friendly, professional, welcoming attitude toward the caller Provide customer service to TRU customers with respect to all aspects of the brand Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments * Background in call center operations or customer service environment * Good listening skills * Self-motivated and enthusiastic * Strong problem solving skills * I ntermediate computer skills * 1 year in customer service, call center experience * Must be willing to work flexible hours (24 hour call center), including weekends * Position is seasonal and will end on January 31, 2015 **Job Function:** Administrative **Primary Location:** USA-NJ-Wayne **Schedule:** Full-time **Organization:** Headquarters **Job Type:** Temporary Work **Education Level:** High School Diploma/GED **Travel:** No **Brand:** Toys 'R' US **Req ID:** 48992