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in New York, NY

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Hours Full-time, Part-time, Summer
Location Pier 60/23rd & West Side Hwy.
New York, New York

About this job

AMF's "300"
Like Your Favorite Nightclub, But With Rental Shoes.

Live the 300 Experience, 352 Days A Year (Minus Days Off and Vacation Time):

Being a guest here is only half the fun. Our associates get a full-time 300 experience. We are currently hiring for...

EQUIPMENT SPECIALIST

The Equipment Specialist provides customers with proper sizing of bowling equipment (ball and shoes) while maintaining cleanliness and organizational standards of equipment throughout the facility.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned to ensure we meet our customer service objectives and/or as needed to adjust to business needs.

    Determines appropriate equipment (shoes and bowling ball) for customers based on AMF defined procedures and/or criteria.
  • Delivers bowling equipment to lanes.
  • Promptly returns all equipment from the lane areas to the equipment room as customers complete their visits.
  • Readily assists colleagues with miscellaneous duties to prevent delays in the customer service experience.
  • Proactively ensures that a clean, safe environment is maintained at all times.
  • Promptly assists and responds to all customer questions or requests by immediately taking ownership of the inquiry and guiding to resolution.

Requirements

  • Consistent enthusiasm towards customer service.
  • Excellent communication skills, multi-lingual skills a plus.
  • Must be able to speak, read and write in English.
  • Basic PC user skills.
  • Knowledge of and adherence to workplace safety procedures.
  • Proven record of success in school and/or previous job experiences.

Job Benefits

As a committed equal opportunity employer who strictly maintains a drug free workplace, AMF conducts pre-employment criminal, drug, social security and credit screening.  AMF offers a very competitive wage and an attractive benefits package including a limited medical/dental plan, a 401K and a tuition reimbursement plan.  We are committed to growing our business while helping our employees to grow both personally and financially.