Customer Service Representative

The Customer Service Representative is responsible for supporting internal and external customers, with accountability for on-time, accurate deliveries, safety and housekeeping, and continuous system and process improvement, while functioning within a team-based environment. Key Functions: Develops and maintains relationships with internal and external customers and vendors; initiates contact with, and/or responds to customer inquiries regarding accounts, products or services; initiates orders with the customer or recommends order changes based on account and manufacturing knowledge; coordinates and supports information flow within external and internal business. Builds or develops order specifications, prices and/or costs, order design. Handles multiple tasks simultaneously, using priority management skills. Works in a team environment to meet business objectives and goals.