IT Help Desk/Admin - Full-time / Part-time

Under limited supervision, The IT Help Desk/Admin will provide for the development and support of current network system and support the ongoing activity within the organization. Ideal candidate will interact will all employees and have the opportunity to demonstrate your customer service skills and partner with all areas of our business. The Network Support/Help Desk demonstrates superior network maintenance/development skills and good product knowledge. This is a temp to hire position -- ideal for someone who is currently not employed. Competitive hourly salary!

Key Responsibilities Include But Not Limited to:

1. All aspects of helpdesk and computer support, including building workstations, installing software and updates. Connect and configure printers, monitors, routers, fax machines and other general office equipment.

2. All local help desk functions, this position will also be responsible for telephone help desk support for remotely located personnel and home based contract employees.

3. Support will include help with computer related issues and any issues that may come up regarding setting up, logging in and connecting to our web based applications and software products used in the organization.

4. The position includes all networking functions, including adding computers and other equipment into the network, connecting telephones, assisting in running network and telephone cables.

5. An understanding of TCP/IP topology, DNS, DHCP, and routing highly desirable.

6. Assists with additional projects as assigned by Management.

7. Experience with Sharepoint and/or Contact Relationship Management software is beneficial.

Qualifications:

Minimum two years experience working as an Help Desk/IT Admin.

Skills:

Company and discipline specific software applications.

Basic understanding of computer technology in a business environment.

Effective computer skills: Microsoft Office, Citrix

Education requirements:

Minimum requirement: Associate Degree in Computer Technology, Science, Applications, Networking or equivalent.