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Front Desk/Guest Service Associate
•30 days ago
| Hours | Part-time |
|---|---|
| Location | Cedar Creek/Bastrop Tx Cedar Creek, Texas |
About this job
Front Desk/Guest Services Associate at Optimum Health Institute of Austin
Job Overview:
As a Guest Services Associate you are the essence of a guest's experience when serving them at the front desk, on the phone or in our store. You make a difference in people's lives by providing superior customer service. Responsible and accountable for all store and hotel activities, including: reservations, revenue tracking and reporting, auditing for the store and purchasing and meeting department metrics. You will assist our guests in making reservations, checking in, sale of products in our health store, assisting in store inventory and shipping. This position provides a high level of customer service to ensure guests have a positive experience while participating in the program at OHI. Candidates must be flexible to work weekends, evenings and some holidays. Schedules are planned out one month in advance.
Position Requirements:
* Bachelors degree in Hotel/Restaurant Management or Business Management preferred with minimum 2 years working in a related position or in hospitality or tourism related industry, minimum of 2 years' experience in Front Office including Front Desk, PBX, Reservations, and Guest Services or
* Associate's degree or equivalent from two-year College or technical school; or 60 credited hours hospitality education is preferable, however, not essential if applicants have previous work experience. Minimum 3 years working experience in a related position or in hospitality or tourism related industry or
* Minimum 10 years working experience in related position or in hospitality or tourism related industry or med spa, of which 5 years must be in a call center, Front Office operations at a four or five star luxury hotel/resort. Minimum 1 year experience in a similar capacity as a supervisor or manager
* Must have phone experience with excellent communication skills.
* Intermediate level proficiency with MS Office (Word, Excel, PowerPoint, & Outlook).
Our Benefits: We provide a healthy lifestyle for our employees. Below are some of our benefits:
* Healthcare plan: Comprehensive medical, dental, and vision coverage for those working 20 hours or more per week. Effective the first of the month following 30 days from hire date.
* Health savings accounts (HSA) & Flexible spending accounts (FSA): Tax-advantaged healthcare accounts.
* Retirement savings: 401K savings plan
If you have always yearned for a career where you can make a difference by helping and serving others then contact us today. We are looking for passionate people who have a spiritual foundation to be part of a team that promotes the well-being of every person's body, mind and spirit.
About Us: The optimum Health Institute of Austin is a healing ministry of the Free Sacred Trinity Church a faith-based, non-profit organization. Our Institute offers a 21 day God-centered, holistic healing program where participants learn to cleanse the body, quiet the mind and renew the spirit in a safe and sacred environment.
For more information about OHI visit our website: www.optimumhealth.org
Two Ways to Apply:
1. Apply online for the Front Desk/Guest Services Associate position.
2. Apply in person at:
Optimum Health Institute of Austin
265 Cedar Lane
Austin, TX 78612
Monday-Friday, 9am-4:30pm
Your application should include: position for which you are applying, address history (for last 7 years), education, full employment history.
Job Overview:
As a Guest Services Associate you are the essence of a guest's experience when serving them at the front desk, on the phone or in our store. You make a difference in people's lives by providing superior customer service. Responsible and accountable for all store and hotel activities, including: reservations, revenue tracking and reporting, auditing for the store and purchasing and meeting department metrics. You will assist our guests in making reservations, checking in, sale of products in our health store, assisting in store inventory and shipping. This position provides a high level of customer service to ensure guests have a positive experience while participating in the program at OHI. Candidates must be flexible to work weekends, evenings and some holidays. Schedules are planned out one month in advance.
Position Requirements:
* Bachelors degree in Hotel/Restaurant Management or Business Management preferred with minimum 2 years working in a related position or in hospitality or tourism related industry, minimum of 2 years' experience in Front Office including Front Desk, PBX, Reservations, and Guest Services or
* Associate's degree or equivalent from two-year College or technical school; or 60 credited hours hospitality education is preferable, however, not essential if applicants have previous work experience. Minimum 3 years working experience in a related position or in hospitality or tourism related industry or
* Minimum 10 years working experience in related position or in hospitality or tourism related industry or med spa, of which 5 years must be in a call center, Front Office operations at a four or five star luxury hotel/resort. Minimum 1 year experience in a similar capacity as a supervisor or manager
* Must have phone experience with excellent communication skills.
* Intermediate level proficiency with MS Office (Word, Excel, PowerPoint, & Outlook).
Our Benefits: We provide a healthy lifestyle for our employees. Below are some of our benefits:
* Healthcare plan: Comprehensive medical, dental, and vision coverage for those working 20 hours or more per week. Effective the first of the month following 30 days from hire date.
* Health savings accounts (HSA) & Flexible spending accounts (FSA): Tax-advantaged healthcare accounts.
* Retirement savings: 401K savings plan
If you have always yearned for a career where you can make a difference by helping and serving others then contact us today. We are looking for passionate people who have a spiritual foundation to be part of a team that promotes the well-being of every person's body, mind and spirit.
About Us: The optimum Health Institute of Austin is a healing ministry of the Free Sacred Trinity Church a faith-based, non-profit organization. Our Institute offers a 21 day God-centered, holistic healing program where participants learn to cleanse the body, quiet the mind and renew the spirit in a safe and sacred environment.
For more information about OHI visit our website: www.optimumhealth.org
Two Ways to Apply:
1. Apply online for the Front Desk/Guest Services Associate position.
2. Apply in person at:
Optimum Health Institute of Austin
265 Cedar Lane
Austin, TX 78612
Monday-Friday, 9am-4:30pm
Your application should include: position for which you are applying, address history (for last 7 years), education, full employment history.