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Hours Full-time, Part-time
Location Lincoln, NE
Lincoln, Nebraska

About this job

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day.

Responsibilities

 

COME JOIN US FOR AN OPEN INTERVIEW DAY!!!!

 WEDNESDAY SEPT 17, 2014

FROM 2PM - 6PM 

** you must still apply to get an interview, and can RSVP at ***

 

Starting pay is $13.46 per hour ($28,000 per year) with 10% shift differential for shifts starting after 2pm and a 35% shift differential pay on Sundays

$1000 Sign On Bonus

  • Annual Bonus program
  • Medical, dental, optical and prescription coverage AVAILABLE ON YOUR FIRST DAY OF EMPLOYMENT!!!
  • 401(k)plan with a 100% company match up  to 6%
  • Employee phone discount program, up to 50% off of your Verizon phone bill
  • Generous tuition assistance up to $8000 per year
  • Unlimited career progression opportunities
  • Must be able to work nights, days, weekends, and holidays
  • Candidates must be proficient in computer navigation, multi-tasking, and working with several software programs at the same time

 

 

Responsibilities

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, youll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, you'll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers.

Qualifications

If you have a passion for people, previous customer service experience and preferably an Associates Degree or higher, discover how you can build your career with a company thats building the future of technology. Learn more about the Customer Specialist career that sparks your interest and apply today.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.