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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Maple Grove, MN
Maple Grove, Minnesota

About this job

Description

Job Scope


Establish and maintain computerized inventory records of vehicles for sale to include data entry and continuing update of vehicle identification, condition and sale processing status. Prepare related reports and coordinate activities with account representatives.

Key Responsibilities

  • Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information
  • Manage account relationships, maintaining effective communications and ensuring customer requirements are met
  • Maintain vehicle files
  • Verify title information
  • Log in titles when received
  • Create and file in folders
  • Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account
  • Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system
  • Respond to customer inquiries relating to vehicles
  • Provide quality service and assist in resolving problems
  • Mail out sale packages the day after sale
  • Pull and update consignment inventory information of vehicles transmitted by customer
  • Investigate transmission errors
  • Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report.
  • Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc.
  • Pull transmitted transportation charges as needed
  • Establish customer vehicle files in the computer system
  • Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded
  • Seek floor price information from account representative and enter it into computer system
  • Review, enter, and update vehicle condition report information in the computer system
  • Pull and print electronic condition reports. Provide customer with copies as necessary. In coordination with account representative, account operations coordinator, and account specific procedures
  • Prepare sale vehicle run process including run order, scheduling, notice to customer account, etc.
  • Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle
  • Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur
  • Communicate with accounting department in order to balance the sale and perform post- sale invoicing for accounts receivable as needed
  • Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records
Qualifications

Education & Specialized Knowledge

  • High School Diploma or equivalent required
  • Effective communication and organization skills required
  • Effective communication and organization skills required
  • Commitment to providing excellent customer service essential
  • Experience 1 - 3 years of clerical or administrative experience in the automotive industry preferred
  • Data entry experience required
  • General title experience or knowledge a plus

Benefits:

Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.


About Manheim:

Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.

A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.


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Organization : Manheim
Primary Location : US-MN-Maple Grove-8001 Jefferson Hwy
Employee Status : Regular
Job Level : Individual Contributor
Shift : Day Job -
Travel : No
Schedule : Part-time
Unposting Date : Ongoing