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in Grand Rapids, MI

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About this job


Overview:

157691 - Grand Rapids, MI

Supports company operations by creating and maintaining office systems and managing staff.

Responsibilities:

  • Manages customer service lead and department for region.
  • Manages bill back and bid lead and department for region.
  • Manages order entry department for region.
  • Accomplishes regional human resources objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining employees in assigned districts
  • Communicating job expectation planning, monitoring, appraising and reviewing job contributions for all areas.
  • Planning and reviewing compensation actions.
  • Enforcing policies and procedures.
  • Achieves regional operational objectives by contributing regional sales information and recommendations to strategic plans and reviews;
  • Preparing and completing action plans; implementing production, productivity, quality and customer service standards; resolving problems; completing audits; identifying trends.
  • Maintains and expands client base by counseling; building and maintain rapport with key customers; identifying new client opportunities.
  • Implements trade promotions by publishing, tracking and evaluating trade spending and bid process.
  • Updates professional and technical knowledge by participating in educational opportunities, reviewing professional publications, maintaining personal networks.
  • Maintains office services by organizing office operations and procedures; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions
  • Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
  • Maintains office efficiency by planning and implementing office systems, layouts and equipment procurement.
  • Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
  • Completes operational requirements by scheduling and assigning employees, following up on work results.
  • Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends by territories. Provide reporting on orders by sales market.
  • Contributes to team efforts by accomplishing related results as needed. Increasing overall productivity levels with coaching.
  • Coordinates with general managers and sales assistants in local sales markets.
  • Other duties as assigned.

Requirements

  • Bachelor degree or equivalent experience
  • 10+ years directly related experience
  • The incumbent must be knowledgeable in the following areas:
    Supply Management Informing Others Tracking Budget Expenses
    Delegation Staffing Managing Processes
    Supervision Developing Standards Reporting Skills
    Promoting Process Improvement Inventory Control Meeting Sales
    Motivation For Employees Territory Management Presentation Skills
    Performance Management Building Relationships Emphasizing Excellence
    Results Driven Managing Profitability

Acosta Sales & Marketing is an Equal Opportunity Employer