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Hours Part-time, Full-time
Location 423 Crossroads Blvd
Cary, North Carolina

About this job

SUMMARY OF RESPONSIBILITIES

Develops Business-to-Business sales of HoneyBaked Ham products through outbound calls, in-store open houses and on-site visits during the holiday season. Provides occasional administrative support to other members of the team. This position reports to the General Manager.

ESSENTIAL FUNCTIONS

Prospects, qualifies and sells HBH products and gift certificates to corporate customers in support of the stores holiday sales goal. Articulates the Gifting Value Proposition and benefit of HBH products and provides potential gifting solutions.

Is responsible for planning and hosting in-store Gifting Open Houses for current business clients as well as prospects.

Performs administrative and recordkeeping duties such as accepting and preparing orders, entering orders in to the HBH POS system, submitting orders on a timely basis for fulfillment, providing customer service assistance to corporate clients, and generating and submitting telemarketing activity reports on a regular basis.

OTHER FUNCTIONS

Places follow-up calls to customers prior to order receipt and after order receipt to ensure customer satisfaction with the process and purchase.
Reports customer issues and major changes to the General Manager for resolution.
Follows up with thank you cards to customers after the holiday.
Performs other duties as required by business and departmental requirements.

REQUIRED SKILLS AND EXPERIENCE

Great organizational and planning skills.
Excellent verbal and written communication skills.
Some direct selling experience preferred.
Working knowledge of Microsoft Office and Outlook.
Customer service experience a plus.