Agent Manager, Medicare and Retirement - Oklahoma City, OK - Telecommute

You want to do work that really matters. We want to bring more health resources and greater care to the millions who rely on UnitedHealth Medicare & Retirement. Together we can chart a course for health care that lifts compassion to a much higher level. You can do more than make a difference, you can be the difference while you do your life's best work.(sm)

As the Agent Manager you will supervise Independent  Agents (FMOs) who sell the UnitedHealth Group (UnitedHealth Group) portfolio of products offered to Medicare beneficiaries and individuals age 50+. You will also be responsible for achieving assigned sales/membership growth targets through Independent Agents in his/her territory/territories. These Agents are not employees of UnitedHealth Group but rather independent sales agents who contract with UnitedHealth Group to sell this portfolio of products. They may also sell additional/alternative products.

Primary Responsibilities:

• Continually build and nurture our  agents


• Partner with the Agent Recruiting Manager to source and select candidates for agent positions to ensure a continual pipeline and sufficient base of agents to meet assigned sales/membership growth targets


• Provide a structured on-boarding process, leveraging corporate contracting, certification and training processes, tools and systems


• Organize involvement in formal and on-the-job training to ensure an accurate understanding of our products, compliance/policy requirements, sales processes, brand and value proposition messages and sales systems


• Organize agent activities, leads and territories to ensure effective and efficient coordination across the territory


• Act as a liaison between agent and UnitedHealth Group sales process owners to ensure agents are appropriately set up and supported across their lifecycle. This includes, contracting, licensing/appointment, certification, training, enrollment administration, commission payment, agent servicing, etc.


• Drive production among the agents


• Use data and insights to coach for optimal performance


• Monitor sales results, trends and key performance indicators (KPI's) and hold representatives accountable for achieving targets


• Conduct regular one-on-one meetings to review sales results/activities and provide feedback/coaching on opportunities for sales growth


• Ensure Compliance: Ensure agents adhere to sales and marketing guidelines associated with Medicare regulations, partner expectations (e.g.; AARP) and company policies and procedures

Required Qualifications:

• High School Diploma or GED


• 3+ years Medicare sales experience


• Life and Health License for the state of Oklahoma


• 3+ years of experience working in a supervisor or team lead capacity


• Excellent communication skills both verbal and written

Preferred Qualifications:

• Undergraduate Degree


• Bilingual candidate (Spanish)

Careers at UnitedHealthcare Medicare & Retirement.  The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords: Medicare, sales, Oklahoma City, Ok, Telecommute