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Scheduler - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Henderson, KY Henderson, Kentucky |
About this job
Staff Coordinator
The Staff Coordinator is expected to perform a variety of duties in the
coordination of scheduling service for clients. The Staff Coordinator is
expected to assist and support other staff members in order to provide the
highest quality service to clients.
Primary
• Answer each incoming call in a friendly, professional and
knowledgeable manner
• Field new client inquires over the phone in a knowledgeable
manner, enter information into BOSS and print out service
call form
• Coordinate CAREGiver schedules on a daily basis
• Monitor, mediate, and log both client and CAREGiver
activity, and follow up on CAREGiver assignments and
client service
• Coordinate and maintain monthly client schedules in BOSS
• Take CAREGiver hours from the hotline and enter into
BOSS
• Enter and maintain accurate client and CAREGiver records
in BOSS
• Process and mail initial service inquiry letter/brochure
Secondary
• Field employment inquires from prospective CAREGivers
and arrange for application process as needed
• Coordinate and maintain a complete Client Service Schedule
• Participate in quarterly CAREGiver meetings
The Staff Coordinator is expected to perform a variety of duties in the
coordination of scheduling service for clients. The Staff Coordinator is
expected to assist and support other staff members in order to provide the
highest quality service to clients.
Primary
• Answer each incoming call in a friendly, professional and
knowledgeable manner
• Field new client inquires over the phone in a knowledgeable
manner, enter information into BOSS and print out service
call form
• Coordinate CAREGiver schedules on a daily basis
• Monitor, mediate, and log both client and CAREGiver
activity, and follow up on CAREGiver assignments and
client service
• Coordinate and maintain monthly client schedules in BOSS
• Take CAREGiver hours from the hotline and enter into
BOSS
• Enter and maintain accurate client and CAREGiver records
in BOSS
• Process and mail initial service inquiry letter/brochure
Secondary
• Field employment inquires from prospective CAREGivers
and arrange for application process as needed
• Coordinate and maintain a complete Client Service Schedule
• Participate in quarterly CAREGiver meetings