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Hours Part-time
Location Henderson, KY
Henderson, Kentucky

About this job

Weekend Service Supervisor

The world’s trusted source of non-medical services and home care for seniors seeks an

individual to oversee our weekend on-call operations. Responsibilities include client

schedule management as well as maintaining on-call status for all aspects of our business.

Reliability, excellent communication skills and a strong desire to serve our senior population a must!

 

The Weekend Service Supervisor is expected to perform a variety of on call

duties. The Weekend Service Supervisor is expected to work closely

with the Staff Coordinator in order to provide the highest quality service to

clients.

Primary

• Arrive at the Home Instead Senior Care office Friday

afternoon and go over weekend schedules and

any trouble spots that might arise with staffing coordinator

• Supervisor will have access to computer and printed schedules
throughout the shift starting Friday at noon through Monday at noon 

• During the weekend the supervisor’s responsibilities will include but

not be limited to:

a. Answering all incoming telephone calls and responding to them

as needed

b. Communicate with CAREGivers and clients regarding

scheduling as changes arise

c. Document all calls and send e-mail to inter-office staff on Monday mornings

d. Contact backup person when questions arise about clients or

CAREGivers that require input from regular office staff

e. Fill in on assignments with clients that come open until a replacement

CAREGiver is found.

 

Training will be conducted by Director of Staffing.

Approximate Compensation:  $175 - $200 per weekend


 
Qualifications / Preferences
  • Social Workers, Nurses or Certified Nurse Aides preferred
  • Experience with social work for seniors and families
  • Ability to perform under pressure while understanding family concerns
  • Effective written and verbal communications
  • Be able to speak to families with empathy and caring
  • Be supportive of caregivers serving clients
  • Must have great problem solving skills
  • US Citizen or Green Card holder