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Customer Service Representative Job
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Alplaus, NY Alplaus, New York |
About this job
Posting Job Title:Customer Service Representative
Requisition #: 158601BR
Posting Location: Schenectady, NY, US
Area of Interest:Administrative/Clerical
Position Type: Full Time
Posting Job Description
Customer Service Representative
Everything you want to be.
Are you versatile and cool under pressure? Does your " can do " attitude prevail over a fast-paced variety of customer concerns? Then Time Warner Cable is the place to be. We welcome and nurture such extraordinary talent. Discover the most comprehensive training available- plus tremendous support, incentives and a clear career path for growth - all in a culture that values and rewards performance.
As a team member in our Customer Care Center, you will assist customers with requests ranging from scheduling appointments to billing and the sale of additional or bundled products. Most importantly, you ' ll use your understanding of technology and various communication devices (iPads, Android devices, remotely, etc.) to effortlessly troubleshoot issues and exhibit service options to subscribers. By providing information, options, and an unbeatable level of service you ' ll make customers happy - today and going forward.
Beyond a desire to enhance the total customer experience, you are multi-talented and proficient. You must be open to working flexible schedules that may include weekends or late hours, and experienced in a fast-paced customer facing setting. Our ideal candidate also has a consultative sales approach.
Time Warner Cable believes that by providing our employees with a complete array of benefits, we can help them take care of the people who matter the most, both at work and at home. You will receive a total compensation package that includes monthly variable pay opportunities, performance bonuses, generous benefits, sales commissions, discount pricing on our residential products (so long as you live within our service area) and more. You ' ll also discover ample resources and encouragement that inspire career progression and help you grow at your own pace.
To lear
n m
or
e a
b
out us, a
nd ap
p
l
y o
nli
ne visi
t www
.
ti
m
ewar
ner
cab
l
e.
com/
car
eers
then enter 158601
- ***PAID TRAINING STARTS 9/15/2014****
FCC Unit_TWC: 0756
Controlling Establishment ID: 00006 - Schenectady Highbridge
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 158601BR
Posting Location: Schenectady, NY, US
Area of Interest:Administrative/Clerical
Position Type: Full Time
Posting Job Description
Customer Service Representative
Everything you want to be.
Are you versatile and cool under pressure? Does your " can do " attitude prevail over a fast-paced variety of customer concerns? Then Time Warner Cable is the place to be. We welcome and nurture such extraordinary talent. Discover the most comprehensive training available- plus tremendous support, incentives and a clear career path for growth - all in a culture that values and rewards performance.
As a team member in our Customer Care Center, you will assist customers with requests ranging from scheduling appointments to billing and the sale of additional or bundled products. Most importantly, you ' ll use your understanding of technology and various communication devices (iPads, Android devices, remotely, etc.) to effortlessly troubleshoot issues and exhibit service options to subscribers. By providing information, options, and an unbeatable level of service you ' ll make customers happy - today and going forward.
Beyond a desire to enhance the total customer experience, you are multi-talented and proficient. You must be open to working flexible schedules that may include weekends or late hours, and experienced in a fast-paced customer facing setting. Our ideal candidate also has a consultative sales approach.
Time Warner Cable believes that by providing our employees with a complete array of benefits, we can help them take care of the people who matter the most, both at work and at home. You will receive a total compensation package that includes monthly variable pay opportunities, performance bonuses, generous benefits, sales commissions, discount pricing on our residential products (so long as you live within our service area) and more. You ' ll also discover ample resources and encouragement that inspire career progression and help you grow at your own pace.
To lear
n m
or
e a
b
out us, a
nd ap
p
l
y o
nli
ne visi
t www
.
ti
m
ewar
ner
cab
l
e.
com/
car
eers
then enter 158601
- ***PAID TRAINING STARTS 9/15/2014****
FCC Unit_TWC: 0756
Controlling Establishment ID: 00006 - Schenectady Highbridge
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status