Warehouse Coordinator

Summary



Under the supervision of the Showroom Manager, the Service Coordinator performs general storage and material handling duties related to the warehouse. The service coordinator will also provide day to day administrative support for the showroom. This position is crucial in maintaining smooth operation control allowing the Sales Team to concentrate on sales, members and prospects.



This includes loading and unloading vehicles and trucks, handling of materials within warehouse and to/from loading area, verifying materials shipped against picking tickets, maintaining warehouse and showroom cleanliness including restrooms, maintaining displays and sample placement including price tags, assist with answering phones and maintaining miscellaneous supply levels.



Essential Duties and Responsibilities



Receiving



• Meet drivers at loading dock and assure that they login their deliveries.

• Check deliveries to make sure they are in good shape and as noted on shipping manifest.


Inspect merchandise for defects and breakage.


• Receive merchandise delivered into warehouse on computer system.

• Store merchandise in warehouse and record location of storage.



Vendor Returns and Other Shipping



• Pull merchandise from warehouse or showroom floor.

• Recognize differences in product vendor names, material identifications, and styles

• Wrap and label merchandise for shipping.

• Load merchandise on trucks.



Essential Duties and Responsibilities (cont'd.)



• Determine appropriate means of packaging materials

• Operate forklift to move merchandise to be picked up to convenient staging location.

• Operate forklift to place or remove merchandise from storage racks.

• Maintain inventory in racking system.

• Maintain warehouse and showroom order and cleanliness.

• Insure samples are labeled and displayed properly on showroom floor immediately upon arrival.



Computer System Updates



• With Showroom Manager, review warehouse and inventory management policies.

• Enter and update warehouse and inventory records.



Product and Operations Responsibility



• Place orders with vendors/mills for merchandise and samples.

• Follow Shipments and notify account managers when received.

• Route Purchase orders and packing slips to accounts payable.


Place calls to Members to notify them that ordered merchandise has been received and is available for pickup and notify account manager that the member has been notified.

Answer and screen telephone calls. Direct calls to proper person




Showroom Responsibility




Review procedures for updating showroom prices and coordinating online records

With the Showroom Manager, identify timing and amount for pricing changes.

Update prices in the system and on the showroom floor as directed by the Showroom Manager.

Clean the showroom weekly, clean and check the bathrooms daily.


Maintain a level of basic knowledge about flooring products.


Review with Showroom Manager flooring product lines offered by manufactures.





Equal Opportunity Employer Minorities/Women/Veterans/Disabled

**Admin. Experience a Must** Competencies Judgment and Skills Ability to follows through on commitments. Ability to identify and resolve problems in a timely manner suggesting alternate solutions. Ability to treat people with respect. Ability to work with integrity. Ability to observe safety and security procedures. Ability to report potentially unsafe conditions. Ability to use equipment and materials properly. Quality and Productivity Ability to work with accuracy and thoroughness. Ability to meet productivity standards. Ability to complete work in a timely manner. Ability to work quickly and safely. Accountability Ability to follow policies and procedures. Ability to complete administrative tasks correctly and on time. Ability to ensure work responsibilities are covered when absent. Ability to follows instructions. Ability to respond to management direction. Ability to take responsibility for own actions. Ability to keep commitments. Communications Ability to respond to requests for service and assistance. Ability to listen and get clarification. Ability to communicate over the telephone with vendors, clients and showroom personnel. Ability to respond well to questions. Ability to participate in meetings. Ability to read and interpret written information. Qualifications The successful candidate for this position must have experience working in a warehouse environment and possess a working knowledge of warehouse procedures. The candidate should also possess a strong administrative background. Good follow-up skills and attention to detail are requirements for this position. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Two to three years of high school PLUS general warehouse/forklift experience, or an equivalent combination of education and experience. Other Qualifications Ability to operate forklift equipment. Knowledge of computerized inventory control systems. Ability to understand and communicate numerical data. Ability to calculate simple figures and amounts. Ability to push, pull and lift materials weighing up to 70 pounds. Ability to help clients on the showroom floor.