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    Son's Automotive Group 9h ago
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    est. per hour
    Son's Automotive Group 9h ago
    Urgently hiring Use left and right arrow keys to navigate
Use left and right arrow keys to navigate

About this job

* Assist customers by determining needs and presenting appropriate products and services.
* Handle customer inquiries via the telephone by providing accurate information regarding products and product applications and process telephone orders accordingly.
* Act a liaison between customer, sales rep, and store staff.
* Assist sales reps in making product recommendations to customers and resolving product knowledge questions.
* Ensure sales transactions are completed accurately.
* Document and refer potential wholesale leads to manager and/or sales rep.
* Follow pricing guidelines when quoting customers.
* Ensure customers' quality and service expectations are met
* Maintain floorcovering inventory levels to maximize sales and inventory turns.
* Ensure that all customer orders are accurately measured and cut, and that all records are properly maintained.
* Ensure all orders are installed in a timely manner.
* Work with carpet installers to ensure that they properly represent Sherwin-Williams while preserving their status as independent subcontractors.
* Establish and maintain accurate customer work orders files.
* Record information on appropriate forms for proper completion of orders and requests.
* Operate the POS for all types of transactions.
* Ensure merchandise has been processed through POS or recorded on manual POST form prior to merchandise leaving the branch.
* Open and close the branch.
* Open and close the POS.
* Provide input regarding inventory levels in the warehouse/stockroom.
* Identify obsolete/damaged material and communicate to management.
* Check income orders from vendors against purchase order for accuracy.
* Ensure accurate updating of product information manuals, general price lists and customer price lists.
* Process daily batch paperwork.
* Communicate all customer complaints to manager to ensure a quick and accurate resolution.
* Maintain facility to S-W standards through proper maintenance, repair, and housekeeping.
* Identify facility problems and make recommendations.
* Follow designated loss prevention, security, and safety practices according to policy and correct or report non-compliance of appropriate procedures/policies.
*Must be familiar with the proper, handling, storing, labeling, cleaning up spills, disposing of and filing all paperwork associated with hazardous material/waste.

ADDITIONAL DUTIES:
* Pull appropriate products from warehouse to customer specifications.
* Operate all materials handling equipment in a safe manner.
* Assist with physical inventory.
* Other duties as assigned.

PHYSICAL REQUIREMENTS:
* Employee will spend approximately 40% of the day sitting, 20% standing, 20% walking, and 20% stooping, climbing, and kneeling.
* Employee must be able to measure and cut carpeting and vinyl floorcovering.
* Employee must be able to drive a car or van.
* Employee must be able to operate a hand truck and/or material handling equipment if the store has such equipment.
* Employee must be able to operate a computer and communicate via the telephone.
* Employee must be able to install and direct the installation of floor coverings

OTHER REOUIREMENTS:
* Minimum high school education or equivalent.
* Ability to work all scheduled hours as needed.
* Must have a valid driver's license.
* If usage of employee's own vehicle is required, employee must obtain appropriate insurance as defined by Corporate Policy.