Health Coach Supervisor - Tonawanda, NY

Are you ready for your next challenge? Discover it here at United Healthcare and help us reinvent the health system. We're going beyond basic care to health programs integrated across the entire continuum of care.  Put your skills and talents to work in an effort that is seriously shaping the way health care services are delivered. This is an inspiring job at a truly inspired organization.  Join us and begin doing your life's best work.(sm)

What makes your clinical career greater with UnitedHealth Group? You'll work within an incredible team culture; a clinical and business collaboration that is learning and evolving every day. And, when you contribute, you'll open doors for yourself that simply do not exist in any other organization, anywhere.

The Health Coach Supervisor  will have direct responsibility for mentoring, supporting and developing a staff of Health Coaches. This individual will have a wide variety of duties and responsibilities: assisting with interviewing/hiring, facilitating meetings, driving business goals, helping to deliver training and on-boarding of new hires and working on overall strategy. The Supervisor will be a main subject matter expert working with the technology and training departments in regards to the needs of the Health Coach staff.

Position will work full time within the Call Center's hours of operation: Monday – Thursday 8 AM – 11 PM; Friday 8 AM – 8 PM; Saturday 8 AM – 4:30 PM.

Primary Responsibilities:

• Coordinates, supervises and is accountable for the daily activities of business support, technical or production team or unit


• Sets team direction and priorities to ensure task completion


• Coordinates work activities with other supervisors


• Develops plans to meet short-term objectives


• Identifies and resolves operational problems using defined processes, expertise and judgment

Required Qualifications:

• Bachelor's degree, preferably a health related field


• Minimum three years of experience in direct education and/or coaching with individuals for disease prevention, health promotion and behavior change


• Either certified in a nationally recognized coaching program or must complete certification by the end of the first year of employment


• Intermediate level of proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook)


• Minimum of basic knowledge of disease prevention (cardiovascular and diabetes) and basic understanding of exercise principles, nutrition and weight management

Preferred Qualifications:

• Supervisory or Management experience


• Willingness to teach, learn and be open to new and innovative ways of delivering prevention lifestyle intervention services


• Flexible, open to new ideas, and willing to take on new responsibilities


• Bilingual

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords: Health Coach, Social Worker, nutritionist, educator, Physical therapist, Trainer; health and wellness; telephonic coaching; preventive health, disease prevention, Tonawanda, NY, New York