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in New York, NY

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About this job


Customer Service Rep - bilingual Chinese Requirements HS Diploma Customer Service / Call Center Experience in HealthCare Plans Knowledge of both Medicaid & Medicare Daily Workload Duties HomeFirst Customer Service (Member Calls - Inbound & Outbound) HomeFirst Eligibility & Claims Calls Beeper Logs (After Hour Messages) Member Replacement ID Cards Other Assigned Duties... Preferred Skills Office Experience (Preferred) Experience with MS Word, MS Excel and MS Access


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Requirements

Customer Service Rep - bilingual Chinese Requirements HS Diploma Customer Service / Call Center Experience in HealthCare Plans Knowledge of both Medicaid & Medicare Preferred Skills Office Experience (Preferred) Experience with MS Word, MS Excel and MS Access Good written and verbal communication