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in Detroit, MI

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About this job

Retail Sales Associate are key to our success. They are the ones responsible for providing a unique experience to each of our customers. Retails sales associates who are successful in our stores are friendly and outgoing in an environment that believes in delighting our customers at all times. Successful retail sales associates are also passionate and knowledgeable about fashion and our brand.

Duties and responsibilities:

While following all store Standard Operating Procedures (SOP's), and company policies, sales associates shall perform the following duties and responsibilities:


Customer Service:
Provide courteous and prompt service
Welcome customers as they enter and thank them as they leave
Assist customers in locating what they're looking for
Provide excellent after-sales service
Smile
Sales:
Be informed of the products' specifications and information
Identifying customer needs and directing them to an appropriate product
Operating the POS system to complete transactions
Processing various payment types
Inventory management:
Assist maintaining the store inventory
Arranging inventory on the store floor
Tagging merchandise
Setting up promotional material and displays
Replenishing inventory
Reorganizing items
Maintaining a neat and tidy store
Other duties:
Opening or closing the store
Basic housecleaning
Answer phone calls
Security and loss prevention
Attend staff meetings
Other responsibilities will be assigned from time to time.


Personal attributes:


Friendly
Knowledgeable and enthusiastic about the fashion industry
Flexible and adaptable to become a team-oriented individual that fits in a collaborative fast-paced, results-oriented work environment.
Initiative to take on tasks and set own priorities and deadlines.
Hands-on, well organized, self-motivated.


Requirements:


A minimum of 2 years of experience working as Retail Sales Associate or similar required in the fashion/retail industry, preferably in an apparel/watch/luxury store or boutique.
Bachelor's degree preferred