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About this job

Wellbrooke of Westfield, The Center for Health and Wellness, is an innovative approach to the design and delivery of health care services for a new generation. The 67,000-square-foot community will offer 30 service-rich residential apartments, and 70 private suites for those in need of top-of-the-line rehabilitative care or long term care. The handsomely appointed design and hotel-like environment will be comfortable and engaging with concierge-style delivery of services.

JOB DESCRIPTION

TITLE: Housekeeper

EXEMPT STATUS: Non-Exempt

REPORTS TO: Building Services Director

GENERAL SUMMARY:

The Housekeeper is responsible for the cleanliness and neatness of residential living areas and common areas.

Through our LifeSTYLE Promise philosophy we will focus on resident preferences, high quality care, and strong hospitality based customer service.

PRINCIPLE DUTIES:

Essential Job Duties:

1.Performs general housekeeping duties in residential living areas, such as: vacuuming, cleaning bathrooms and kitchens, and dusting of all cleared flat surfaces.

2.Performs general housekeeping duties of hallways and common areas as directed by supervisor.

3.Accomplishes all work in the order of priority set by supervisor.

4.Wellbrooke of Westfield fully embraces a culture of hospitality. To that end, we include the following hospitality promises in all of our job descriptions:

*We greet residents, employees and guests warmly, by name and with a smile.
*We treat everyone with courteous respect.
*We strive to anticipate resident, employee and guest needs and act accordingly.
*We listen and respond enthusiastically in a timely manner.
*We hold ourselves and one another accountable.
*We embrace and value our differences.
*We make residents, employees and guests feel important.
*We ask Is there anything else I can do for you?
*We maintain high levels of professionalism, both in conduct and appearance, at all times.
*We pay attention to details

Other Duties:

1.Maintains all equipment and supplies in proper condition.

2.Attends in-service training and education sessions, as assigned.

3.Performs specific work duties and responsibilities as assigned by supervisor.

4.Maintains resident confidentiality at all times.

QUALIFICATIONS:

1.Ability to understand and follow instructions in English and communicate effectively. Previous housekeeping experience preferred but not required.

2.Ability to lift 25 pounds.