Eugene Case Manager

MENTOR Oregon

MENTOR Oregon supports adults and children with intellectual and developmental disabilities, acquired brain injury and other complex needs in a variety of community-based programs throughout the state. Through a range of individualized programs including Residential Services, Supported Living, Vocational Services and Foster Care for children with medical and behavioral support needs, MENTOR Oregon strives to help individuals of all abilities live life to the fullest in the communities they call home. MENTOR Oregon also operates an innovative Brokerage Services program, which coordinates self-directed support services to over one thousand Oregonians with developmental disabilities so they may live as independently as possible.

MENTOR Oregon is a partner of The MENTOR Network, a national network of local health and human services providers offering quality, community-based services to adults and children with intellectual and developmental disabilities, brain and spinal cord injuries and other catastrophic injuries and illnesses, and to youth with emotional, behavioral and medically complex challenges as well as their families. With opportunities from coast to coast, when you join MENTOR Oregon and The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Every person needs the support of others, but we look for very special people to support individuals with disabilities and their families. As a Personal Agent/Case Manager with MENTOR Oregon you’ll be one of those special people.

For MENTOR Oregon and The MENTOR Network, a Personal Agent/Case Manager is critical to our success and exemplifies the wonderful mission driven work we do here every day.

To that end, the Personal Agent/Case Manager role is a fantastic role to continue your career path in Social and Human Services with a myriad of career options to move up and across the organization.

MENTOR Oregon is seeking a Personal Agent who will assist up to 45 individuals with developmental disabilities living in the community as follows:

· Interview individuals and families to gather person centered information, develop an annual individual support plan, and create service agreements/job descriptions for providers the customer may hire.

· Provide consultation, maintain regular contact with individuals and families and monitor progress of the persons service plan, organizes and conducts meetings as needed.

· Provide extensive support and education of customers and families regarding employer rights and responsibilities, including monitoring and administration of employer fiscal accountabilities.

· Arrange for a variety of goods and services including but not limited to employment, community access, respite care, special medical, diet or recreational services, etc.

· Make referrals to outside agencies, describes agency and financial options to customers and/or families, and determines financial eligibility, guides customer and family through procedures. Develop financial plan if needed.

· Facilitate the development by community organizations of services needed by customers that don't currently exist or don't currently accommodate the specific needs identified.

· Maintain records of evaluations, service plans, referrals, service provision, daily progress notes, extensive other documentation and follow-up reports for each individual.

· Participate in the delivery of protective services and/or crisis supports, in cooperation with the local CDDP, to address immediate health and safety concerns.

· Provide clarification and implementation of Oregon Administrative Rules and ethical practices.

Minimum Requirements

• An undergraduate degree in a human services field and at least one year of experience in the area of developmental disabilities; OR
• Five years of equivalent training and work experience related to developmental disabilities; AND
• Knowledge of the public service system for developmental disability services in Oregon

Preferred Characteristics

• At least one year case management or program management experience
• Male applicants preferred for current case load of individuals with history of challenging behaviors and sex offender.
• Applicant has professional experience in behavior analysis and sex offender.
• Excellent written and oral communication skills
• Strong interpersonal skills and experience in mediation or conflict resolution
• Proficiency with Microsoft Office computer programs and internet web browser
• Proficiency in basic math skills, and the ability to apply them to budgetary and other planning functions

Conditions of Employment

· Employee must pass a criminal background check

· Personal Agent must have access to a working vehicle, and the ability to safely and efficiently meet customers in their homes and other community settings.