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in Norwalk, CT

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Hours Full-time
Location NORWALK, CT
NORWALK, Connecticut

About this job


Summary

IN Marketing Services is the marketing division of Advantage Sales and Marketing, the largest Sales and Marketing Agency in North America.

Our focus is on influencing buyer behavior and driving sales through shopper marketing, experiential marketing, in-store event services and more.

Job Purpose

The Account Director functions as a leader of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels.

The Account Director’s primary role is to provide leadership as the face of the Agency to client contact(s) during the conception, creative communications design development, retail sell-in, execution and analysis of account/brand-specific programs.

A successful Account Director will spearhead and synchronize a cross-functional team to deliver strategic business planning frameworks, communication platforms, program concept development, effective sales presentations, retail sell-in support, and analysis of results. An Account Director must demonstrate superior written and oral communication skills with clients, customers, agency partners and third party vendors.

Job Responsibilities
  • When field facing, responsible for key channel or customer comprising 10%+ of the client’s business.
  • When brand facing, sit on-site with clients, fully representing the agency in-front of the client and representing the brand back to the agency.
  • Develop and own key relationships that build trust-based partnerships with client teams, agency partners and third party vendors.
  • Demonstrate working knowledge of consumer/shopper marketing landscapes and the client’s own industry to develop new business opportunities and potential revenue streams.
  • Design and lead proposal and program development presentations with limited guidance.
  • Demonstrate agency ideals and leadership for your defined area of responsibility.
  • Supervise and/or directly manage program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
  • Identify new business opportunities with existing clients, as well as within an extended client base.
  • Responsible for recruiting, hiring, training, and development of direct reports with support of a Sr Director or VP.
  • Other related duties as assigned.


Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer

Responsibilities

Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Director functions as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels.

Primary role is to provide thought leadership as the face of the Agency to the senior-level sales/marketing team during the conceptual development, communication design, execution and analysis of programs.

A successful Account Director will focus on financial health of the client, organic business development, effective and efficient program management of the Agency team and results that are in concert with client and retailer initiatives. Proficiency in conceptual selling and consulting will be defined by effective written and oral communication skills with clients, customers, and agency partners.

Essential Job Duties and Responsibilities

Personal Accountability
  • Demonstrate product category or retail channel ownership with Marketing and Sales client base to show Agency thought leadership as a consultant
  • Cultivate strong relationships with client trade, sales and marketing teams, including 3 rd party agencies as required, to harmonize cross-functional client communications from inception to analysis of client programs
  • Oversee proposals and program presentations for effective and efficient resources to meet the client goals and agency revenue targets
  • Identify new business opportunities within existing clients as well as with extended client base
  • Synchronize and standardize best practices for client program execution, budgets, tracking, and post-promotional reporting in accordance with company systems and processes
  • Effective recruiting, hiring, training, and development of direct reports
  • Other related duties as assigned


Cross-Functional Accountability
  • Serve as financial relationship owner for cross-agency team departments and/or clients to deliver timely client decisions and approvals
  • Activate assignments and encourage partnership with Planning team members to develop category, channel, customer and competitive brand marketplace insights, identify most value consumer targets, communication strategy, innovation opportunities, promotion program objectives, strategies and tactical recommendations for programs, leveraging key consumer/ shopper insights that drive behavior change
  • Engage, mentor and inspire Agency cross-functional team by teaching the fundamentals, empowering proactive thinking, communicating team goals and considering succession planning/hiring needs
  • Identify cross-company ASM Marketing Services revenue-driving opportunities
  • Other related duties as assigned
  • Safety: must have the ability to perform the job safely by demonstrating full awareness of his/her surroundings. Will utilize proper safety techniques and equipment use when necessary. Will be proactive in alerting Management of any unsafe act or condition to prevent injuries.


Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements
  • Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.


Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): Bachelor's Degree or equivalent experience



(Preferred): MBA Degree or equivalent experience

Field of Study/Area of Experience: Marketing and/or Public Relations
  • 3-5 years of experience in team supervisory
  • 6-8 years of experience in the role of leader/manager in agency or brand management, including experience in shopper marketing


Skills, Knowledge and Abilities
  • Ability to make oral presentations
  • Team building Skills
  • Flexible and adaptable, able to change and alter according to changes in projects or business environment
  • Excellent customer service orientation
  • Track record of building and maintaining customer/client relationships
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines
  • Strong prioritization skills
  • Ability to exercise sound judgment


Environmental & Physical Requirements

Office / Non-Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds33% - 66% of the time. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

Additional Information Regarding ASM Job Duties and Job Descriptions



Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Sales & Marketing LLC. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.