Manager Resident Technology Innovation - Full-time

Full Time
Brookdale – Chicago Office: 515 North State Street| Chicago | IL, 60654

In partnership with Information Technology, the Resident & Family Engagement team, Strategy & Innovation team and other stake holders, the Director will develop and operationalize Brookdale’s long-term strategy for introduction and implementation of resident, family and Resident Programs technology platforms to communities.

A career with Brookdale has never been more rewarding! Brookdale is the only national full-spectrum senior living solutions company and committed to providing the best options for our over 110,000 residents we serve. The services that we offer ensure residents continue to live the lives that they want while also meeting all of their needs along the way. Every day our associates collaborate to guarantee this promise is fulfilled in more than 1,150 communities in 47 states. Our Senior Living Solutions include: Independent Living, Assisted Living, Memory Care, Skilled Nursing, Continuing Care Retirement, Therapy, Hospice, Home Health, and Personalized Living.

More than a company, it is a calling.To learn more about Brookdale and how our associates make a difference: Fulfilling Dreams * Record-Breaking Fundraising for Alzheimer’s * Best of the Best Awards * Brookdale Senior Living Solutions * YouTube

Key responsibilities include:
*Partner with Resident and Family Engagement, Strategy and Marketing teams to listen to customers’ needs and identify potential solutions related to technology.
*Implement strategies to enhance resident and family engagement through innovation, technology and improved community systems.
*Partner with Sales and Marketing to determine how to effectively leverage resident technology advances as part of community features and benefits.
*Identify and implement creative technology solutions and tools for Resident Programs associates that enhance resident engagement.
*Provide oversight of technology based Resident Program’s pilot programs throughout the company.
*Evaluate the effectiveness of resident technology platforms and develop plans to address barriers and deficits.
*Evaluate the usage of various resident technology platforms and develop plans for improvement in conjunction with Resident and Family Engagement team, regional and divisional team members.
*Develop plans for launching and maintaining technology platforms designed to engage residents and family members.
*Provide coaching and counseling for Resident Programs associates as it relates to developing programs that incorporate innovation, technology and overall enrichment for the residents.

At Brookdale, you will enjoy a rewarding career with a forward thinking company while receiving an impressive portfolio of benefits designed to help you maintain a comfortable lifestyle for you and your family, including • Major Medical • Dental• Vision• Flexible Spending Account • Short-term Disability • Long-term Disability • 401(K) with Company Match • Life Insurance • Tuition Reimbursement • Paid Vacation & Holidays • Continuing Education • License Reimbursement

We seek the following principal qualifications:
*Bachelor’s Degree in an applicable field related to wellbeing-including gerontology, psychology, health or social field or equivalent experience required.
*At least 5-8 years of experience working with older adults.
*Applies existing guidelines and procedures to make varied decisions within a department.
*Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these.
*Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment.
*Extensive knowledge of technology systems for older adults and a desire to provide solutions for residents and families.
*Strong management and leadership skills and the ability to coordinate care across disciplines. Creativity and quality team work skills.
*Organizational skills and computer literacy.
*Must be able to communicate effectively with residents, families, associates, vendors and the general public.

Brookdale is an EOE-(Equal Opportunity Employer) and drug free work place

Jobs, Careers, Openings, Opportunities, Search, and Employment, Community, Independent, Assisted, Senior, Retirement, Residences, Housing, CCRC, Continuing Care Retirement Community, Family Engagement, Sales, Marketing, IT Applications, Computer Science, Milwaukee, Chicago

Benefits:
Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, 401(k), Tuition Reimbursement, Paid Time Off