Nail Technician

The Lodge & Spa at Callaway Gardens, Autograph Collection

This is an Interstate Hotels and Resorts Position.

• Approach all encounters with guests and team members in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Interstate standards, as required by scheduling, which will very according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which includes a nametag when working.
• Comply at all times with Interstate standards and regulations to encourage safe and efficient hotel operations. Maintain a friendly and warm demeanor at all times.
• Attend regular department meetings.
• Stay current on the latest thinking pertinent to nail services and the salon and become well-versed and trained in its application.
• Perform a variety of nail services to guests.
• Analyze guest’s nails and tailor nail treatments to the specific needs and requests of guests.
• Explain nail services and products to guest in a knowledgeable, professional and thorough manner.
• Prepare nail services and salon equipment and supplies daily.
• Maintain supply and treatment areas as directed.
• Explain products and reasons for the prescribed body treatment to guests.
• Submit supply requests to the Lead Nail Technician/Spa Manager in a timely fashion to ensure proper product availability for guests.
• Coordinate services and interact effectively with other salon stylists/technicians to facilitate optimum delivery of services and maximum guest satisfaction.
• Ensure a pleasant visit for each guest and maintain effective guest relations.
• Promote and execute effective retail sales.
• Be knowledgeable and informed regarding all salon and general spa and resort programs and services.
• Provide necessary information to compile complete guest records.
• Perform special projects as required by the Spa Director, Spa Manager of Lead Nail Technician
• Maintain cleanliness and neatness of the salon facility as directed by the Spa Director, Spa Manager or Lead Nail Technician.
• Sanitize equipment according to the industry standards for maintaining safe guest hygiene.
• Provide appropriate and consistent levels of guest service and hospitality.
• Report for scheduled shifts promptly and ready to work.
• Attend and participate in staff meetings as designated by the Spa director, Spa Manager or Lead Nail Technician
• Maintain personal appearance and grooming standards consistent with the management’s standards.
• Report any problems incurred immediately to the Lead Nail Technician or the Spa Manager.
• Work diligently to support the Interstate team philosophy throughout the property.
• Comply with all departmental and company policies.
• Maintain confidentiality of all Interstate proprietary information.
• Promote positive guest relations for all guests by providing prompt, courteous and efficient service.
• Resolve guest complaints in a manner which promotes positive guest relations.
• Maintain accurate property information through daily use of communication.

• Perform other duties as assigned by supervisor or management.
• Attend all meetings/training as required by supervisor or manager

The Lodge and Spa at Callaway Gardens is a premier luxury resort in Georgia, blending the exquisite beauty of nature with a new level of comfort and service - offering the best in Southern hospitality. Our luxurious Callaway Gardens resort offers 149 guest rooms and suites featuring lavish amenities, complimentary wireless internet, balconies, and four fixture bathrooms. Recharge at Spa Prunifolia, our Georgia luxury resort’s 13,000-sq-ft spa, with an array of organic spa treatments and services. Our Piedmont Grill and Ironwood Lounge offer a Southern flair and are filled with culinary delights for your enjoyment. The resort sits within the beautiful Callaway Gardens, which offers a plethora of outdoor activities and surrounds its guests with 13,000 acres of gardens.

Interstate Hotels & Resorts is an EEO/AA/Minorities/Females/Disabled/Veterans employer