Wellness Secretary - Full-time

Position Summary: Welcome visitors and answer incoming calls in a warm, pleasant, and professional manner. Maintain a clean and neat reception area, handle specific resident services and seek administrative support as needed.

Routine Functions of the Positions:

• Provide a welcoming environment for residents, coworkers, and all visitors to the facility
• Possess and maintain knowledge of the facility, benefits, services provided, the customers, and employees.
• Greet visitors courteously and direct them to the appropriate area or personnel and answer routine questions.
• Operate paging/telephone system as required.
• Answer incoming calls, both internally and externally, in a warm, pleasant, and professional manner
• Take detailed messages when appropriate and ensure that messages are relayed promptly to the intended person.
• Ensure that the reception areas are clean, neat, and inviting
• Prepare outgoing facility mail for pickup
• Opens, stamps, sorts and distributes incoming mail for departments
• Maintain current listing of residents and coworkers
• Reports equipment malfunctions as soon as possible to appropriate personnel
• Maintains the maintenance book for repairs to facility
• Sells meal tickets to coworkers and reconcile the funds
• Organizes the necessary information packets for applicants and new coworkers
• Performs clerical functions associated with resident admission, discharges, and readmission
• Responsible for typing, copying, faxing for all departments are requested

Critical Success Factors

• Exhibits a positive customer service attitude which includes respect, friendliness and willing ness to assist others, and a consistent completion of job duties
• Engages in good grooming habits and professional conduct toward residents, families, and coworkers
• Displays personal initiative to complete work without constant supervision, by reliable attendance and by taking responsibility to address work related problems with the proper individuals
• Communication skills that include careful listening, thoughtful responses, and accurate reporting to appropriate people
• Commitment to confidentiality that pertains to both resident and coworker information
• Demonstrates skill in judging the importance and urgency of events
• Displays skills in operating and using office equipment, such as copier, fax machine, postage meter, etc.

Physical Job Requirements

In a typical eight-hour day, the coworker will

• Stand/walk up to two hours
• Sit up to eight hours a day
• Frequently support up to 30 pounds
• Frequently lift/carry up to 50 pounds
• Frequently kneel, bend, and reach

Day shift

• Paid Time Off (PTO)
• Employer Contributed Family Health Insurance
• FREE Dental
• Vision Insurance
• Employer Paid Life Insurance
• Limited Medical Plan
• Short Term Major Medical Plan
• Employer Matched 401(k) Retirement Plan
• Paid Holidays
• Birthday as a Holiday
• Tuition Scholarship
• Country Meadows Foundation
• Recruitment Award
• Bereavement Leave
• Jury Duty Pay
• Paid Short Term Disability
• Employee Assistance Program (EAP)
• Wellness Coaches
• $2 Meal Plan
• Cash Bonus Programs