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in Bellevue, WA

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Hours Full-time, Part-time
Location Bellevue
Bellevue, Washington

About this job

As America's Un-carrier, T-Mobile US, Inc. (NYSE: 'TMUS') is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Wash., T-Mobile US operates its flagship brands, T-Mobile and MetroPCS. It currently serves approximately 43 million wireless subscribers and provides products and services through 70,000 points of distribution.

As a Sr. Instructional Designer you will manage all key aspects of the instructional design process, from project scoping and planning through course deployment and evaluation. In some cases you will facilitate the design process leading other designers, and in some cases you will be directly responsible for project-managing the design effort. In most cases the Curriculum manager, Implementation Manager or Sr.Manager works with the vendors directly. Our Implementation managers own the train-the-trainer process. In the role of Sr. Instructional Designer you will be responsible for managing vendor relationships, and coordinating train-the-trainer events. Communicating with appropriate departments among all functional areas regarding project material, subject matter, and deadlines is a requirement of the Sr. Instructional Designer Position. You will also be expected to mentor and lead other Instructional Design team members in areas of design technology and project management.Enterprise Core CompetenciesRequires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.Essential Functions
  • Manage multiple design projects using sound project management tools and methodologies
  • Represent cross-functional teams in systems implementation at an enterprise level
  • Secure content from vendors, engineering, and other parties as needed for course development
  • Review, edit and re-design existing curriculum as needed
  • Design, pilot and launch new curriculum as needed
  • Proactively seek new ways to manage train the trainer roll outs, and conduct program effectiveness reviews
  • Work with subject matter experts to proactively partner to obtain and validate courseware content
  • Effectively implement training solutions.
  • Establish relationships with various stakeholders to ensure timely response to training needs.
  • Work with members of the system implementation team to meet design goals efficiently, effectively, and within the specified time frame and budget while exceeding stake holders_ expectations
  • Offer performance consulting solutions and strategies
  • Manage vendor relationships for long-term partnership
  • Proactively introduce new training tools and concepts into the training development process. This includes interactive video and audio.


Minimum Required
  • 5+ years of Instructional Design experience.
  • Expert knowledge of Adobe Flash is required.
  • Expert Communication skills required
  • Very Good knowledge of the ADDIE process is required.
  • Very Good knowledge of Adobe Presenter is required.
  • Very Good knowledge of MS PowerPoint, Word, SharePoint, and Excel is required.
Desired
  • Certified Professional in Learning and Performance Certification (CPLP) a plus.
  • Prior knowledge of Telecommunications a plus.
  • Prior knowledge of wireless technology. GSM, UMTS, and/or LTE and plus.
  • Expert knowledge of Adobe Captivate 5+is required.
  • Instructional Delivery experience
EducationMinimum Required
  • Bachelors Degree
License or Certification(None)General/Physical Requirements(None)