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in Santa Clara, CA

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About this job

Exceed sales budgets, drives excellent customer service and an effective sales culture throughout the entire store. 

Responsibilities

Hire, train and develop Sales Team talent

  • Hire, train and coach Sales Authorities and Associates on what to sell and how to sell
  • Hire, train and coach Service Techs and Sr. Service Techs
  • Coach, counsel, and discipline associates

Effectively lead the Sales Team and entire Store in driving Sales, Customer Service and Recovery by directing and acting as a role model in an competitive environment.

  • Using reports and analysis, identify opportunities, develop and execute plans to exceed Sales Budget, improve key customer satisfaction and Key Selling Metrics. 
  • Establish and communicate daily, weekly and monthly goals to Sales Team and tactics to help achieve the goals
  • Assist customers in finding the right products to fit their needs and goals
  • Execute Corporate Initiatives at a high level of efficiency and effectiveness
  • Drive Regional & District best practices and initiatives

Other Leadership responsibilities as assigned

Pre-Requisites

  • 2-5 years experience in sales with 1-2 years leading sales teams required
  • Excellent sales leadership skills
  • Knowledge of retail business systems; i.e. POS and inventory tracking software
  • Prior retail experience necessary
  • College degree preferred
  • Sports enthusiast preferred