Project Manager - Post Sale Service Delivery - Full-time / Part-time

You know how to communicate with customers to find out what they need—and what solutions can fill those needs. Our dedicated Sales professionals receive award-winning training so they can present our game-changing technologies, products and services to the world.

Responsibilities

The Verizon Advanced Communications Professional Services Team is seeking a highly qualified Service Delivery Project Manager to perform a lead role in managing a team responsible for delivery and project management of client engagements.

RESPONSIBILITIES

• Responsible for the strategic efforts that require analysis of revenue, margin, and scope of services, deliverables, budget and schedule.
• Work with internal and external business partners to identify, analyze and evaluate engagement opportunities and solutions that meet the customer's contracted requirements.
• Provide operational efficiencies to positively impact margins and the receipt of revenue.
• Responsible for overall program management and administration for the key components of the Advanced Services Consulting & Integration Services engagements.
• Manage team and program communications (up through executive level), business metrics reporting, consolidated executive project status.
• Manages the resources, processes and drives the direction of the delivery team, including management of personnel and development of the strategy, to deliver engagements.

Qualifications

REQUIRED QUALIFICATIONS

• BS/BA Degree or equivalent relevant professional experience.
• 3+ years of post-sales client facing service management and delivery experience for managed IT and telecom solutions.
• Experience managing Third Party Vendors in delivery of services
• Experience managing teams of 3+ engineer resources, directing and managing work effort
• Proven understanding of delivery/project management processes and principles, including experience producing associated deliverables.
• Demonstrated experience serving as a technical and business consultant in the following areas:
  • Network Infrastructures
  • Contact Center Solutions
  • Security
  • Unified Communications
  • Voice
• Strong leadership skills coupled with excellent interpersonal, written, and oral communication skills
• Experience managing remote and matrixed resources across multiple business and technical silos.
• Extensive team management experience including resource planning and fiscal management
• Strong client facing communication skills to accurately represent and convey information both in verbal and written form
• Demonstrated ability to serve as an executive interface for internal and client-facing interactions.
• Ability to manage several work streams with competing and conflicting priorities simultaneously
• Self-motivated individual with a positive attitude and good team development skills.
• Ability to work overtime if required.
• Ability to travel as necessary (Up to 50%)
• PMI Project Management Professional (PMP) Certification required.
• ITIL Foundation Certification required.

Equal Employment Opportunity

• Verizon is a Federal Contractor
• Verizon requests veteran priority referrals
• Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.