Human Resources Business Partner

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

As the HR Business Partner focused on driving business success, this key role provides strategic HR leadership/partnership and support to the business ensuring achievement of business strategies and objectives by maximizing human capital. This includes building business partner relationships based on trust and credibility, and the flawless execution of HR programs, policies, and practices so that quality objectives and deadlines are met successfully. Excellent customer service focus, decision-making, creative and innovative problem-solving, leadership abilities and presence, as well as stellar communication skills and executive maturity are keys to success in this role. Independent judgment and discretion are highly prized qualities as most duties performed are of a highly critical & confidential nature. Ability to produce high quality work, be flexible, prioritize business demands, anticipate needs, be proactive, and take initiative is also crucial. Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership. *Provide strategic direction and input to business leaders regarding overall Human Resource strategies that support the culture, company direction, and the growth needs of the business and employees. *Work collaboratively with the HR Specialist groups to ensure the effective development of pragmatic and timely programs and tools to drive business goals; provides feedback on implementation and utilization of tools to ensure flawless execution; responsible for representing the clients needs and providing client feedback to the Specialist teams. *Ensure compliance of all employment/labor laws through programs, practices, policies, investigations, training, and actions. *Ensure that performance assessments are calibrated with department and business results. *Provide expert advice, coaching, and counsel to leaders and employees on HR programs, policy and procedures, employment/labor laws, conflict resolution, change management, diversity, and organizational development and design to promote a fair and equitable work environment. *Respond to customer concerns around performance management, improvement, harassment, discrimination, misconduct, employee safety, teamwork, etc. *Advise and assist the Director of Human Resources on interventions and strategies to enhance T-Mobiles Best Place to Perform. *Identify and recommend areas of improvement (e.g., ensures acceptable levels of employee turnover, Employee Satisfaction Survey results are delivered and actionable, clarification of processes and developing procedures as needed, assures programs are in place to motivate and retain employees, etc.); translates workforce data into meaningful plans for leadership to act upon. *Maintain current and complete understanding of Federal and State laws including case law and regulations such as Title VII of the Civil Rights Act, FLSA, ADA, FMLA, ADEA, NLRA, etc.; protects companys interests by ensuring all legal requirements for equal employment and compliance are met by keeping informed of changes in these areas and by implementing the necessary practices/programs to meet these changes.

*6-10+ years experience as a strong HR Generalist with an emphasis in employee relations and organizational development. *Outstanding service orientation; sense of urgency; high-level of personal integrity. *Ability to work well under pressure and flexible in adapting and responding to changing situations. *Ability to work independently, but a strong effective team player; commitment to results; solutions oriented; superior organizational skills and ability to multi-task. *Excellent written and verbal communication skills - ability to present, train, influence, and negotiate. *Strong interpersonal and business partnering skills along with project management and program development skills; effective partnering with T-Mobile stakeholders to achieve success in attracting and retaining the best talent. *Proficient in Microsoft Suite: Outlook, Word, Excel, PowerPoint and Visio. *High School Diploma/GED. *Business, Human Resources or related field.