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Hours Full-time, Part-time
Location Batesville, IN
Batesville, Indiana

About this job

This individual will be responsible for processing quality case files and working on quality resolutions. Will track and communicate issues regarding quality with medical/healthcare products. Will identify safety issues and initiate investigation requirements per case.

��� Manages case workflow and processes complaints within software applications.
��� Manages potentially reportable event workflow and processes within software applications.
��� Serves as the contact for quality and regulatory related matters with clients and customers
��� Communicates with customers to establish a full understanding of the issues.
��� Analyzes data for all product development, manufacturing and distribution operations.
��� Analyzes trends in data for the purpose of initiating corrective actions to resolve or prevent product issues
��� Identifies, communicates and tracks high priority issues relating to safety, complaints and systemic customer satisfaction.
��� Enables and recommends rapid and effective correction of quality/regulatory problems in a manner that prevents their reoccurrence.

Work Environment: Cubicle Office Setting

Hours: 8am-5pm (Monday-Friday)

Preferred Background: Bachelors/Associates Degree, Quality Assurance, Manufacturing Knowledge, Critical Thinking

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .