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Care Coordination Manager - Boise, ID
| Hours | Full-time, Part-time |
|---|---|
| Location | Boise, ID Boise, Idaho |
About this job
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. (SM)
Optum is currently staffing for a Care Coordination Manager in Boise, ID. The Care Coordination Manager will be responsible for, but not limited to the following duties:
- Meets at least weekly or as needed with staff for clinical case and performance supervision
- Coordinates outreach, education and monitoring activities with Quality and Network in the community
- Assigns and monitors Caseloads of Field Care Coordinators
- Carries small caseload of complex members
- Reviews the quality and timeliness of staff documentation for appropriateness of treatment planning, medical necessity, level of care, care coordination, peer and family peer support
- Monitors clinical and administrative performance of the assigned Unit. Identifys development goals for Unit staff, monitors goals and provides resources/feedback, to assist staff in meeting agreed-upon goals
- Attends psychiatric supervision meetings and consult with the Clinical Director and Chief Medical Officer on clinical cases and achieving department goals
- Timely completion of supervisees' performance evaluations
- Assists with difficult consumer/provider calls
- Participates in successful implementation of Quality Improvement Initiatives
- Assists in preparation of clinical reports when requested by Director. Communicates pertinent information about report findings to staff as requested
- Monitors outcomes and create action plans to address problematic patterns while maintaining quality of care in conjunction with Director
- Other duties as assigned by the Director, including committee participation, in-service opportunities and participation in external workgroups and meetings
Requirements
Basic Qualifications:
- Registered psychiatric nurse; licensed Masters level mental health professional (LPC, LMFT, LCSW); Care Coordination Manager or licensed Ph.D. (License must be active and unrestricted)
- Minimum five years variable clinical experience in a direct services setting with emphasis on acute psychiatric and chemical dependency
- Minimum two years demonstrated experience in a leadership capacity
- PC proficiency required preferably in a Windows environment (Microsoft Word, Outlook, and Internet)
Preferred Assets:
- Strong organizational skills
- Electronic Medical Records (EMR) and Excel experience
- Experience with complex systems of care in outpatient mental health
- Managed care and/or insurance experience
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
Keywords: Care Coordination, Care Coordinator, Management, Manager, Boise, ID, Idaho, Leadership
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