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in Oldsmar, FL

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Hours Full-time, Part-time
Location Oldsmar, FL
Oldsmar, Florida

About this job

Position Description:

Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.

If it sounds too good to be true, consider this:

Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.


Primary Responsibilities:


  • Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions
  • may load new member or group data into the enrollment database & update the database with changes. Positions may also
  • respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member
  • correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data &
  • submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group
  • transactions.
  • Moderate work experience within own function.
  • Some work is completed without established procedures.
  • Basic tasks are completed without review by others.
  • Supervision/guidance is required for higher level tasks.
  • Applies knowledge/skills to activities that often vary from day to day.
  • Demonstrates a moderate level of knowledge and skills in own function.
  • Requires little assistance with standard and non-standard requests.
  • Solves routine problems on own.
  • Works with supervisor to solve more complex problems.
  • Prioritizes and organizes own work to meet agreed upon deadlines.
  • Works with others as part of a team

Requirements

Requirements:
  • 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
  • An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
  • Working Hours: 8am - 5pm Mon - Fri 
  • Basic proficiency in Microsoft Word, Excel and Outlook 

Physical Requirements and Work Environment:

  • Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
  • Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.