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in Oldsmar, FL
Enrollment and Eligibility Representative - Oldsmar, FL
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Oldsmar, FL Oldsmar, Florida |
About this job
Position Description:
Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
If it sounds too good to be true, consider this:
Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.
Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.
If it sounds too good to be true, consider this:
Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways.
Primary Responsibilities:
- Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions
- may load new member or group data into the enrollment database & update the database with changes. Positions may also
- respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member
- correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data &
- submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group
- transactions.
- Moderate work experience within own function.
- Some work is completed without established procedures.
- Basic tasks are completed without review by others.
- Supervision/guidance is required for higher level tasks.
- Applies knowledge/skills to activities that often vary from day to day.
- Demonstrates a moderate level of knowledge and skills in own function.
- Requires little assistance with standard and non-standard requests.
- Solves routine problems on own.
- Works with supervisor to solve more complex problems.
- Prioritizes and organizes own work to meet agreed upon deadlines.
- Works with others as part of a team
Requirements
Requirements:
Physical Requirements and Work Environment:
- 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties
- An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
- Working Hours: 8am - 5pm Mon - Fri
- Basic proficiency in Microsoft Word, Excel and Outlook
Physical Requirements and Work Environment:
- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
- Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.