Regional Network Administrator - Full-time / Part-time

Summary Under general direction designs, supports, maintains, and evaluates computer networking and telecommunication systems; installs, configures, and maintains computer servers; maintains employee e-mail, user accounts and performs other related duties as assigned. Essential Duties and Responsibilities Network Administration/Systems Support: • Oversees the day-to-day operation of computer networks including hardware/software support, training, and special projects; plans, designs and implements data connectivity for local area network (LAN) and wide area network (WAN) systems; • assists in coordinating special projects including network related wiring plans, LAN/WAN hardware/software purchases, and system installation, backup, maintenance and problem solving; • assists in providing network and remote connectivity hardware/software support; maintains LAN user documentation including hardware/software applications, support logs and other related information; • researches and recommends network and server hardware and software; assists in installing, designing, configuring, and maintaining system hardware and software; analyzes and troubleshoots the network logs and tracks the nature and resolution of problems; • monitors usage to ensure security of data and access privileges; • installs, supports and maintains network servers and appliances; • establishes and maintains user accounts, profiles, file sharing, access privileges and security; • performs daily server tape backups; • researches, analyzes, monitors, troubleshoots and resolves server or data network problems; • develops, maintains and implements network support procedures; • researches and evaluates new technologies related to computer networking; • assists in planning, coordinating and consulting with vendors and clients for hardware/software purchases, product services and support; • recommends and specifies the purchase of related products and services; • establishes and maintains user e-mail accounts; • provides e-mail training and software support; provides e-mail documentation and updates user manual as needed; • manages anti-spam and anti-virus servers; • researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations; • establishes and maintains user accounts; Telecommunications Support: • Plans, recommends and assists in the design of telecommunications systems; • researches and recommends telecommunications equipment; • coordinates the ordering and installation of telecommunications and data systems equipment and cabling; • researches, analyzes, troubleshoots and resolves telecommunications related problems; • develops and implements telecommunications operational procedures; • creates and/or modifies voicemail boxes and call features; • installs telecommunications equipment and provides support for handsets, voicemail and new/emerging telecommunications-related technology; • inventories telecommunications equipment. Supervisory Responsibilities None; however, may lead, train, or participate in work team assignments. Qualifications Education: Any combination of education and training equivalent to possession of a bachelor's degree in computer science, information engineering or other related areas; such education should be at a level which demonstrates the ability to perform duties comparable to those listed herein. Possession of industry certifications is preferred. Training and Experience: Experience in all areas of local and wide area networks management and administration including system configuration, setup, troubleshooting, planning, designing, implementation, and user support; experience installing and supporting server technologies; experience supporting telecommunications equipment. Knowledge of: Working knowledge of local and wide area networks (LAN/WAN), Internet, e-mail systems, telecommunications and data communications; standard operating systems, software packages, and software utilities; proper records maintenance and storage for local and distributed environments. Skill and Ability to: • communicate effectively in both oral and written form; • explain technical concepts in non-technical terms to clients and staff; • read, interpret and apply technical data processing manuals and related documents; • keep current by reading, interpreting, and applying information on technological changes and updates; • prepare clear and concise written communications; • research technical manuals and guides to respond to user questions; • prioritize requests, organize, schedule, and coordinate a variety of activities and projects; • ability to learn new software and hardware packages; • adapt to changes in technology; • work independently and as a team member; • establish and maintain cooperative working relationships with all those contacted during the course of work. Language Skills English language fluency is required. Spanish language fluency is a substantial benefit. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations Current Driver's License. Other Skills and Abilities Business acumen Interpersonal skills Industry/product knowledge Excellent verbal and written communication Other Qualifications Possession of a valid driver's license; ability and willingness to travel on work assignments (up to 75%); willingness to work additional hours during the week and/or weekend, if required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand; use hands to finger, handle, or feel and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. The ability to lift and carry up to 50lbs is frequently required. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.