RESIDENT RETAIL SALES / CUSTOMER SERVICE - MILWAUKEE, WI

If you are looking to work for a company that is stable, an industry leader, with 2100 locations throughout the United States, then Public Storage is it!

With an exciting customer-centric focus, Public Storage provides a full range of storage solutions to its customers. Public Storage is the largest self storage company in the United States. By joining our team of talented storage experts, you become an integral part of our dynamic customer-focused sales environment. Keep reading to learn how you can make the most of your past experiences and achieve new career heights with Public Storage.

As the On-Site Resident Property Manager, you will be provided with an apartment which is attached to the property. Along with the apartment, all electric, gas and water utilities will be provided and paid for as well.

While in training, you will earn $9.00 per hour. Once you are allowed to move into the on-site apartment, your total compensation package will change to $7.25 per hour plus the use of the apartment and the basic utilities. After six (6) months of employment, you may be eligible for a $.50 increase and participation in our performance-based incentive plan.

JOB DESCRIPTION
If you enjoy customer service and sales and wish to leave behind long commutes and evening hours, then an On-Site Resident Property Manager position is for you.

• Provide outstanding customer service by helping customers understand their needs, recommend storage solutions and help them acquire the needed product solutions
• Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements
• Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs
• Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc. ultimately ensure property appearance is safe and welcoming
• Work in one or more locations, independently or with an other manager
• Manage, verify, balance cash drawer; prepare and make daily deposits
• Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent.
• Work closely with District Manager to receive training and coaching when needed, striving to exceed all company expectations

BENEFITS

• On-site paid company housing at many locations if/when available
• Competitive Paid Time Off (PTO) program that grows with tenure. Program also includes an annual cash payout of any unused hours in excess of 40.
• Medical/Dental/Vision, Life Insurance, STD and LTD
• 401(k) With Matching Contributions
• 15 days of Fully Paid and Comprehensive New Manager Training

Qualifications

Successful candidates come from a variety of customer-centered, selling environments including retail, restaurant, fast food and more. All have common knowledge, skills and abilities which include:

• Minimum one year of Customer Service and/or Sales experience
• Energetic, outgoing, customer oriented personality
• Strong communication, interpersonal and problem resolution skills
• Enjoys and easily operates independently or as part of a small team
• Detail oriented with strong organizational and time management skills
• Some knowledge of computers in a windows environment
• Valid driver's license with access to reliable transportation used during the work day
• Willingness to work in multiple locations
• Can work from 9:30am to 6pm any day of the week, including weekends and holidays
• Ability and willingness to perform light cleaning and maintenance such as sweeping, mopping, wiping windows, etc
• Willing to submit to a pre-employment background check and drug test

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