Provider Relations Coordinator - Elkridge, MD

Position Description:

Energize
your career with one of Healthcare's fastest growing companies.  

You
dream of a great career with a great company – where you can make an impact and
help people.  We dream of giving you the
opportunity to do just this.  And with
the incredible growth of our business, it's a dream that definitely can come
true. Already one of the world's leading Healthcare companies, UnitedHealth
Group is restlessly pursuing new ways to operate our service centers, improve
our service levels and help people lead healthier lives.  We live for the opportunity to make a
difference and right now, we are living it up.

This
opportunity is with one of our most exciting business areas: Optum –a growing
part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

Optum helps nearly 60
million Americans live their lives to the fullest by educating them about their
symptoms, conditions and treatments; helping them to navigate the system,
finance their healthcare needs and stay on track with their health goals. No
other business touches so many lives in such a positive way. And we do it all
with every action focused on our shared values of Integrity, Compassion,
Relationships, Innovation & Performance.

The Provider Relations Coordinator is responsible for
managing the workforce of HouseCalls Practitioners in assigned geographies.
Working collaboratively with field managers, the Provider Relations Coordinator
ensures the HouseCalls Practitioners are effectively scheduled and utilized to
minimize travel time and maximize scheduling and completion of in home
assessments. The Provider Relations Coordinator reports to the Regional Lead
and partners in analyzing county membership density and practitioner
productivity to ensure practitioner resources are allocated effectively to
achieve territory specific goals.

Primary Responsibilities:

• Ensure appropriate and effective
  communication with the Clinical Team Managers in the field within assigned
  territory.
• Coordinate day to day logistics related
  to assigned market to ensure optimal productivity.
• Responsible for assuring practitioners
  have loaded required hours of availability and assignments are made in a timely
  fashion.
• Execute practitioner assignments that
  ensure target outcomes are achieved within assigned territory.
• Ensure effective communication with
  other teams to assure Provider Relations issues are managed quickly and
  efficiently.
• Monitor production in assigned
  territory and work with key stakeholders to develop and maintain strategies
  that address deficiencies.
• Submit timely and accurate reports
  regarding production in assigned territory.
• Provide quality assistance to
  HouseCalls Practitioner field by quickly and efficiently addressing
  practitioner concerns.
• Achieve performance metrics related to
  telephonic quality assurance.

• HighSchool diploma/GED
• 1+ year corporate experience
• Ability to work 8am- 4:30pm Monday- Friday

Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, protected veteran status, or disability status.