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Behavioral Intake Counselor - San Diego, CA - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | San Diego, CA San Diego, California |
About this job
Position Description:
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company – where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to
operate our Service Centers, improve our Service levels and help people lead
healthier lives. We live for the opportunity to make a difference and right
now, we are living it up.
This opportunity is with one of our most exciting business areas:
Optum –a growing part of our family of companies that make UnitedHealth Group a
Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Primary Responsibilities:
- Initial
Behavioral Health Triage of members in a Call Center environment. - Analyze and
investigate member questions. - Provide
explanations and interpretations of Benefits/coverage, Benefit
Authorizations, Treatment Plan processing, and assistance in finding
Behavioral Health services.
Requirements
Required Qualifications:
- Master's Degree
in a Behavioral Health field (Counseling, Psychology, Social Work). - 3+ years of
post-Master's experience in the Behavioral Health field with Direct Client
Contact (via phone or in person) - Ability to
create, edit, save & send documents using Word, Excel & Outlook - Ability to type
35-40 WPM with a high level of accuracy. - Must work
Tuesday through Friday, 8 hour shift between 1pm – 9:30pm pm & Sat
hours: 10:00am - 6pm - schedule
requires flexibility.
Preferred Qualifications:
- Call Center
experience. - Registered
Intern with BBS (Board of Behavioral Services). - ASIST (Applied
Suicide Intervention Skills Training) Certified. - Crisis Center
experience. - Bilingual (English / Spanish)
At
Optum, you will perform within an
innovative culture that's focused on transformational change in the Healthcare
system. You will leverage your skills across a diverse and multifaceted
business. And you will make contributions that will have an impact that's
greater than you've ever imagined.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.