Front Desk Sales and Service Rep/Van Driver (Full Time)

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Front Desk Sales and Service Representative (FDSR) Job Summary:

Here’s your opportunity to “Work on the bright side®”! La Quinta Inns & Suites®, a leader in the hospitality industry, is seeking a Front Desk Sales Representative/Van Driver who is outgoing, professional and energetic to be the first person who greets our guests when they arrive at our hotel. This position is responsible for providing superior guest satisfaction while attending to guest needs such as check-in/check-outs, reservations, PBX and answering guest questions and needs. The ideal candidate will work easily in a fast-paced environment while maintaining an optimistic, “energy-giving” attitude to be the bright spot in our guest’s day. Current hours required are 5:00pm-1:00am. Days worked may vary from week to week. Must be willing to work weekends. Will assist in driving Hotel shuttle van to transport guests to/from the airport. Must possess a valid Utah Drivers License with a clean driving record and be able to pass the Airport Transportation Services Administration (TSA) driving record and background checks in order to transport guests into/out of the airport. Other Key duties include:

Process guest registrations, including collecting paymentComplete shift reportsRespond to guest needs, special requests and complaints and alert the appropriate manager as neededPromote, answer questions about and enroll guests in La Quinta’s frequent guest programAssist other team members in various assignments including operating the courtesy van, assist with breakfast, laundry or housekeeping duties.
Maintain and clean the lobby and bathroom as needed

Minimum Experience, Education, Skill & Physical Requirements:

Must have a high school diploma or equivalentMust be flexible in hours and days worked.Must be able to stand for long periods of timeMust be able to lift 25 – 50 lbs and carry up to 10 lbsMust have sound judgment and discretional skills and be able to work with little or no supervision.Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel. Must be able to operate basic office machines, i.e., copier, fax, printer, etc.Must display very good organization and time management skills.Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.