Executive Consulting Partner - Professional Services

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Responsibilities

EXECUTIVE CONSULTING PARTNER – Professional Services

The Global Professional Services (PS) organization provides consulting, design, implementation, and management to Verizon’s Enterprise, Medium Business, and Government customers. The Executive Consulting Partner (ECP) will be aligned to a particular vertical and responsible for driving the PS revenue. The ECP position is responsible for working with senior IT executives (CxO level) at premier Verizon customers as a trusted technical advisor/ partner.

RESPONSIBILITIES

• Drive strategic revenue by working with customers on transformational business activities.
• Integrate customer’s business drivers focused on technical solution sets from Verizon solution pillars.
• Review and analyze current technology infrastructure and its ability to support strategic corporate objectives.
• Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure with corporate objectives.
• Support development of business drivers, business case and high level program implementation plan.
• Translate customer business issues/opportunities into technical solution/business requirements.
• Consult with client business units to gain understanding of business requirements and value to the organization.
• Map conceptual designs, transition plans, and technology to address business unit requirements.
• Build and communicate the value proposition of the end to end solution to client executive and drive transformational business activities.
• Support customer and Verizon cross-functional teams through the sales, implementation, and support lifecycles.
• Partner with cross-functional Prof. Services teams to develop integrated end-to-end solutions for customer.
• Partner with bid management organization to build out detailed RFP responses and contract development.
• Participate as a member of the Senior Leadership Team in the Client facing Governance Program
• Lead strategic architectural planning to achieve goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future solutions.
• Position Prof. Services as a key differentiator to assist in their transformation efforts.
• Assess and communicate risks associated with investments related to the architectural vision.
• Develop business case justifications and cost/benefit analyses with client for architectural spending and initiatives.

Qualifications

REQUIRED SKILLS/EXPERIENCE:

• BS in Engineering or Computer Science related discipline or equivalent work experience. MS/MBA level education desired.
• 7+ years’ experience in providing managed IT and/or Telecom services to enterprise clients (Public or Private) at the CxO level.
• 5+ years’ experience in the following:
  • A customer facing Pre and Post Sale technical consulting technical role (i.e. Solutions Architect, Portfolio Partner) assessing and advising the clients of their current and future needs.
  • Consulting for large scale complex, multi-departmental solutions
  • Demonstrated and verifiable track record of prior successful customer engagements. (Examples of solution designs, statements of work and/or technical project plans to be provided.)
  • Architecture to include conceptualization, definition, development and implementation of solutions with accountability for end to end delivery
• Strong knowledge of one or more vertical businesses (Public Sector, Retail, Finance, Manufacturing, Utilities, Healthcare, Logistics, etc.) for which the enterprise architecture is being developed.
• General knowledge in all of the following with an in-depth knowledge in the development and implementation of at least (2) technologies:
  • Unified Communications
  • Contact Centers
  • Advanced Networking
  • Cloud
  • Data Center
  • Security
  • Mobility
  • Machine to Machine (M2M)/ Internet of Things (IoT)
  • IT Applications Management (SOA, Web Services, RTE)
• Leading industry certifications in one or more of the following technology areas is highly desired…
  • Architecture: TOGAF
  • Service Delivery/Governance: ITILv2/3
  • Project Management: PMP
  • Networking: Cisco, Juniper
  • Unified Communication: Avaya, Polycom, Cisco, MS…
  • Contact Center: Genesys, Five9, Nice, Nuance, Aspect…
  • Cloud: EMC, VMware, Rackspace, AWS, IBM, Oracle
  • Mobility: Aruba, Citrix, Cisco
  • Security: CISSP, CEH, Cisco, F5, BlueCoat, CheckPoint
  • Managed Applications: Oracle, SAP, IBM
  • Machine to Machine (M2M)/ Internet of Things (IoT): Cisco, Oracle, Axeda, Telefonica, Orange
• Strong communication skills in verbal and written to deliver customer presentations aimed at aligning technical solutions with business value.
• Experience preparing customer-facing material such as RFP responses, proactive proposals and solution designs.
• Ability to identify problems, analyze them and provide potential solutions
• Ability to manage multiple tasks and projects across various organizations and global regions
• Strong leadership, negotiation, conflict resolution and consensus-building skills with business and technical groups

DESIRED SKILLS/EXPERIENCE:

• Experience in sales or service of Fortune 500 companies
• Successful project delivery in a Fortune 100 company
• Successful delivery with matrix reports in a cross discipline project
• “Big 5" consulting experience

Equal Employment Opportunity

• Verizon is a Federal Contractor
• Verizon requests veteran priority referrals
• Verizon is an equal opportunity and affirmative action employer M/F/Disability/Vet.