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Front Office Medical Assistant - San Clemente, CA
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Clemente, CA San Clemente, California |
About this job
Hands on interaction with patients, healthcare providers, and office staff - Learn from healthcare experts as you work side by side to improve the lives of patients! Enjoy a variety of tasks and the benefits of working for a Fortune 25 company – career opportunities, great benefits, paid time off, and more!
Centers for Family Medicine and Premier Physicians Medical Group serve the communities within Orange and southern Los Angeles counties. The combined medical group is composed of 15 practices with more than 90 physicians and mid-level providers. From pediatric and adolescent medicine, to adult and senior care, Centers for Family Medicine & Premier Physicians strive to provide a higher level of service through our unique, patient-driven model.
As a part of our continued growth, we are searching for a new Front Office Medical Assistant to join our team...
Primary Responsibilities of the Front Office Medical Assistant:
Primary Responsibilities of the Front Office Medical Assistant:
- Answering a high volume of incoming phone calls
- Returning calls, assisting with referrals & take messages for Providers
- Making outbound calls to patients to discuss lab results, schedule appointments etc.
- Taking prescription refill requests off of the Rx line
- Scanning documents and faxes into the EMR system
- Assisting with patient check-in and back office MA duties on an as-needed basis
Requirements
Requirements:
- High School Diploma or GED
- Current Medical Assistant Certificate
- Experience handling a multiple phone line system
- Intermediate computer proficiency with MS Office: Outlook, Word and Excel
- Excellent Customer Service skills.
Assets:
- 1 or more years of MA experience in a Medical office; Front Office experience
- Call center experience
- Electronic Medical Record (EMR) experience preferred: NextGen
- Working knowledge of Health Insurance: HMO, PPO, Medicare and Medicaid
- Managed Care experience
- Bilingual in Spanish is a plus
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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