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Customer Service Rep. - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Trenton, NJ Trenton, New Jersey |
About this job
Large mortgage company seeking customer service representatives
Candidates will be responsible for:
- Resolving issues for home owners about there mortgage.
- Providing information on amounts owed, due date, payoff amounts due, principal balances.
- Processing payments and also set up payment plans.
- Reviewing homer owner account to see what best options are available to them when they are no long able to pay for the home, with out falling into foreclosure.
The work week is as follows:
M - 10:30am - 8:30pm
T-F - 12:00pm - 8:30pm (with one day off)
Sat - 8:30am - 5pm
An average week will be 42 hours (paid 1.5x for overtime).
They will be training all candidates on the job for about 6 weeks on a full time schedule 8:30am-5pm. The position is an open ended contract with the opportunity to go permanent.
Requirements:
- Bachelors Degree
OR
- 3+ years of recent/consistent Call Center experience
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .