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Hours Full-time, Part-time
Location 215 Meadow St.&%20Corning=
Ithaca, New York

About this job



Sonbyrne Sales, Inc. is the convenience store division of Byrne Dairy. Since 1933, Byrne Dairy has been providing area families with fresh dairy products. We have grown from delivering to a few local homes to serving schools, colleges, hospitals, restaurants and our family owned convenience stores. The Byrne Dairy name has become familiar and is welcomed by millions of people.

We are passionate about making a positive impact on the communities we're a part of and passionate about the quality of our product.

No matter what capacity we serve, everyone at Sonbyrne Sales, Inc. / Byrne Dairy is dedicated to customer service, honesty, learning and producing a quality product. We own and operate 52 convenience stores throughout Upstate New York and are continually growing.

If you have the experience and would like to sell an old fashioned brand, we want to talk with you!

Retail Management





If you are an experienced Retail Manager or Team Leader who is looking for a fun and rewarding new career direction, join the Byrne Dairy team! We are seeking a Retail Manager to assist with managing our convenience stores. In your role as a Retail Manager, you will be responsible for assisting the General Manager in the smooth operation of your store, effective employee management, and delivery of exceptional customer service. This is a very hands-on role, and you will spend most of your time on the store floor working with employees and customers.

Job Responsibilities

As a Retail Manager, it will be up to you to create and build upon a positive and family-oriented culture and a profitable retail business environment, with the overall goal of helping us to continue to grow a successful organization. From overseeing financials and employee development to ensuring that the store is kept clean, you will take a direct and active role in all aspects of the day-to-day operations of your assigned store.

Your specific duties will include:

· Ensuring customer loyalty by providing exceptional customer service, responding to customer’s questions and resolving their problems and needs in a friendly, accurate and timely manner

· Maintaining your store’s gross profit and ensuring proper inventory management

· Overseeing and recording delivery of merchandise, comparing records with merchandise ordered and reporting discrepancies in order to control costs

· Performing human resource management duties to include supervision and training

· Assigning employees to specific duties

· Ensuring that payroll remains within the projected hours set by the corporate office

· Monitoring and maintaining proper store cleanliness, appearance and maintenance as per company guidelines

· Maintaining stock levels, inventory and stock rotation to required level

· Protecting employees and customers by providing a safe and clean store environment

Job Requirements

As a Retail Manager, you must be the type of motivated and positive individual who enjoys rolling up your sleeves and doing whatever it takes to get the job done. You must also be highly organized and detail-oriented with strong analytic and prioritization skills. It is also important that you display excellent verbal and written communication, interpersonal and customer-service skills.

Specific qualifications for the position include:

· High School diploma, Associate or Bachelor degree preferred

· Minimum 3 years retail management experience

· Experience preparing and administrating performance management and a progressive discipline process, a plus

· Willingness to work flexible hours

· Ability to plan and achieve long- and short-term goals

· Strong leadership abilities with proficiency in the coaching and development of employees

· Basic computer and internet proficiency