Housekeeping Service Representative

Oakwood Worldwide is the world's largest provider of high-quality furnished and unfurnished accommodations. For over half a century, Oakwood has expanded into a multi-faceted business catering to a diversified global market. Our valued employees, who make up the Oakwood team, play a critical role in enabling Oakwood to achieve its steady record of success. At Oakwood, we recognize that our employees are vital in fulfilling our mission of delivering world-class service to our internal and external clients alike.We are currently seeking a Housekeeping Service Representative, to work out of our Sunnyvale office, to ensure that all units meet Oakwood's quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Enter and update apartment status information into several systems
• Inspect apartments prior to move-in and after housekeeping services, using a checklist on an electronic device
• Perform pre move-out inspections.
• Coordinate keys, gate cards and remotes for all housekeeping units.
• Complete service requests as needed.
• Assist in training new Associates.
• Enter apartment status information into a system.
• Perform clerical duties.

QUALIFICATIONS:

• Basic Computer Skills to include Microsoft Office (Outlook, Word, Excel) products and basic internet skills.
• Valid driver's license and clean driving record
• Prior experience working with proprietary database or tracking systems is strongly preferred.
• Clear verbal communication skills in English are required
• Bi-lingual, Spanish/English
• 3-5 years experience in cleaning or housekeeping at an apartment, hotel or similar environment.
• 1-2 years as a lead or direct experience scheduling housekeeping associates.
• Experience in a customer service-related field would also be helpful.

Oakwood Worldwide offers a very competitive compensation and benefits package. Along with competitive salary, personal recognition and career growth, the company offers medical, dental, vision, short and long-term disability insurance, tuition reimbursement, flexible spending accounts, paid vacation and sick leave, paid holidays, and a 401(k) plan.