Call Center Representative - Full-time / Part-time

Manpower is currently recruiting for a Call Center Representative position for a large package handling client in Richmond, VA! Job Responsibilities: *Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. *Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. *Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. *Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. *May also be required to answer inbound customer calls on an as-needed basis. Additional Job Details: *Candidates will need to complete a typing test and Microsoft proficiency assessment for eligibility for hire. *Candidates that perform well will be considered for temp to hire after the peak season! Pay Rate: *$11.00 /hour Hours: *8:00AM to 6:00PM Contract Length: *6 Months For additional details on this role contact: Jennifer Kryszewski Email: jennifer.kryszewski@manpowergroup.com Please go to www.manpowerjobs.com and create a profile with us and contact this recruiter directly.